Those who have visited the ancient Kiln scenic area in Jingdezhen may remember that in the past, when visiting the porcelain-making workshop, the tour guide would shout with a megaphone until his voice was hoarse. But with the noise of tourists and the roar of machines around, it was extremely difficult to hear the old craftsmen explain the techniques of kneading clay and the tricks of shaping. Most people can only take a quick photo and leave, failing to appreciate the essence of intangible cultural heritage at all. But now it’s different. After the scenic area installed the Yingmi audio guide, the situation has completely reversed – tourists standing in front of the workshop don’t need to get very close to clearly hear the original voice explanations of the inheritors, and even some details can be understood. Young people are willing to stop and take their time to look and listen carefully. The average time they stay has increased by 80% compared to before, and there are always people surrounding the artisans asking about the details. Why can Yingmi, which has been engaged in the production of tour guide equipment for 18 years, meet the needs of scenic spots? Let’s talk about it in detail today.
I.The Unpleasant Things about Using audio guides in Scenic Spots
1.Even if you shout your lungs out, you can’t hear clearly
When the scenic area gets too crowded, the traditional loudspeakers completely fail. The tour guide shouted at the top of his voice, but his voice was either drowned out by the tourists’ conversations or the vendors’ cries, or was blown out of place by the wind. Just like popular scenic spots like the Terracotta Army and Jiuzhaigou, during peak season, tens of thousands of tourists are crowded together. If they are 20 meters away from the tour guide, they can’t hear anything. Tourists can only wander around aimlessly with the crowd, having no idea about the cultural stories and historical background behind the scenic spots. It’s like “looking at them in loneliness”.
What’s more troublesome is that some tourists want to take photos freely or enjoy the scenery at a leisurely pace and don’t want to follow the main group closely. However, as soon as they get too far away, they miss the explanations. I want to listen along, but I have to give up my own rhythm. It’s really a dilemma. There are also open scenic spots with complex terrain and poor signal. The explanations either don’t travel far or are intermittent, completely ruining the good visiting experience.
2.The scene is too complex for the equipment to handle
The demands of different scenic spots vary greatly, but many of the audio guides on the market are “one-size-fits-all” and simply cannot be adapted. Natural scenic spots have open terrain and require equipment with strong signal penetration. Night Tours of scenic spots are both noisy and dark. Not only do you have to resist interference, but also ensure that tourists can hear clearly under the lights. Intangible cultural heritage scenic spots must accurately convey the craftsmanship details and original audio explanations of the artisans. When it comes to scenic spots with a large number of foreign tourists, language barriers are an even greater problem – without multilingual explanations, foreign tourists can only enjoy the spectacle, and the international services of the scenic spots cannot be improved at all.
In addition, when a group of tourists visit at the same time, it is easy for crosstalk to occur, with each group listening to the other, creating a complete mess. Some of the devices had poor battery life. They ran out of power while in use in the morning, leaving the tour guide in an awkward situation. Some of the equipment is too complicated to operate. Elderly people, children and even foreign tourists have to repeatedly ask the staff how to use it, which not only wastes time but also affects their mood.
3.It’s too difficult to manage, and both storage and maintenance are costs
The scenic area has a large number of visitors, and the management of the audio guides is simply a “big headache”. Most traditional devices are wired. When collecting them, the wires of each device have to be sorted out one by one, which is time-consuming and prone to getting tangled up. Charging is also troublesome. When dozens of devices are charged simultaneously, they take up several power strips, and there are also concerns about short circuits and fires. Tourists use the equipment frequently, and it is prone to damage – distorted sound quality and malfunctioning buttons are common occurrences. Maintenance and replacement also require money and time.
What’s even more troublesome is that some devices are designed to be particularly complex. There are a lot of steps, such as turning on the device, pairing it, and switching channels. The staff have to teach them over and over again, and tourists get impatient learning. Especially during the peak tourist season, the staff are already busy and have to spend a lot of energy on the audio guide, leaving them with no time to spare.
II.Select the right equipment according to the scene
1.For team reception and night Tours of scenic spots
The team tour guide system of Yingmi is specifically designed for the high-frequency reception in scenic spots. The body is extremely light, weighing only 20 grams, approximately the weight of a coin. It features an ear-hook design, so tourists won’t feel any pressure on their ears even if they wear it all day long, providing a very high level of comfort.
The signal transmission is truly excellent. It adopts a transmission technology that can filter out noise, forming an independent audio channel. No matter how noisy the surroundings are, it can still transmit high-definition audio quality. Just like when taking a night tour of the Tang Dynasty Ever-Bright City, the place is bustling with people. But when tourists wear it, they can hear it clearly within a 200-meter range without any disturbance.
It supports “one-to-many”, with one transmitter capable of connecting to over a hundred receivers, meeting the needs of large tour groups from travel agencies and study Tours. The battery life is also reliable. A single charge can last for over six hours, which is sufficient for the scenic area to receive visitors throughout the day. The lithium battery can be recharged repeatedly, which is both environmentally friendly and cost-effective. The most considerate feature is that it has 180 adjustable channels. Even when several groups visit simultaneously, there won’t be any noise interference. For scenic spots like Tianmu Lake in Jiangsu Province and Longhu Mountain in Jiangxi Province, during peak seasons, when multiple groups travel in parallel, using it has never caused any problems and significantly improved the reception efficiency.
Storage and management have also addressed the pain points of scenic spots. This dedicated charging and storage box can hold 50 devices at a time and can also fast charge 48 devices simultaneously. With a metal casing and shock-absorbing cotton, it is not only safe but also resistant to drops, moisture and dust. No matter how complex the scenic area environment is, there is no need to worry. The operation is also simple. Just press the SET button to turn on the device and it will automatically pair. Next time you use it, it can remember the channels without the need to reset. Foreign tourists can also easily get started without the trouble of staff repeatedly explaining.
2.For intangible cultural heritage, museums and multilingual scenic spots
If it is an intangible cultural heritage scenic area, a museum, or a scenic area with a large number of foreign tourists, the self-service tour guide system of Yingmi is definitely the first choice. It uses RFID sensing technology. The scenic area installs signal transmitters at key scenic spots. When tourists wear the device and go wherever they are, the explanations at that place will be automatically triggered without manual operation, which is particularly convenient.
Just like in intangible cultural heritage scenic spots, the sounds of the old craftsmen kneading the clay, the details of the speed of the potter’s wheel, and the original audio guide can all be clearly conveyed through the equipment. Tourists can truly “understand” the ins and outs of the intangible cultural heritage craftsmanship, rather than just looking at the surface. It also supports multiple languages, including English, Spanish, Arabic, etc. Foreign tourists can choose the language they are familiar with and no longer have to miss the cultural attractions due to language barriers.
Moreover, its recognition is particularly accurate, and the signals of adjacent scenic spots will not interfere with each other. In places with multiple points such as museums and ancient architectural complexes, there is no delay in the switching of explanations, and the experience is particularly good. The quality of the equipment is also reliable. It can withstand high temperatures, drops, and slight waterproofing without any issues. Over a million units have been delivered cumulatively, and there has never been a safety accident. Scenic spots can use it with confidence.
It is also convenient to store and charge. The aluminum alloy storage box has silicone grooves, allowing 30 devices to be neatly placed inside without damage during transportation and storage. The charging box supports fast charging for 32 devices simultaneously. It adopts a battery-protecting charging mode, which can extend the service life of the devices and save a lot of maintenance costs in the long run. You can also choose between single-ear loops or dual-ear in-ear headphones to meet the habits of different tourists, which is particularly considerate.
III. The full-process service of Yingmi is truly worry-free
1.Before cooperation: Free testing, precise matching of requirements
If the scenic area is not sure which equipment is suitable, there is no need to hesitate at all. Yingmi can respond within 90 seconds. The staff will first ask clearly about the type of scenic area, the scale of reception, and whether there is a need for multiple languages, and then recommend a suitable plan. If you are still not reassured, you can apply for a free sample and take it to the scenic area for on-site testing – whether the signal is good or not, whether the sound quality is clear or not, and whether the operation is convenient or not, you will know after trying it yourself.
In addition, over 1,000 real scenic spot cases will be provided for reference. For instance, if the type of scenic spot is similar to yours, you can clearly explain what kind of equipment others use and how effective it is. If multi-language explanations are needed, they can also help with translation in advance and input the explanations into the equipment, so that the scenic area doesn’t have to worry about it itself.
2.In cooperation: On-site service, quick delivery
After the plan is determined, the team of Yingmi can also conduct on-site surveys of the terrain of the scenic area. Based on the distribution of scenic spots and the characteristics of the terrain, they will plan the installation positions of the signal transmitters to ensure that every corner is covered and there are no blind spots in the explanations. If it’s the peak tourist season and you need the equipment urgently, we also support same-day delivery for urgent orders, which will never delay your reception.
After the equipment is delivered, the staff will provide on-site training on the operation methods, including turning it on, pairing it, charging it, and storing it. They will teach step by step until all the staff in the scenic area have mastered it. Moreover, it supports multi-platform transactions and is safe and convenient to make payments. If it is a large scenic area, the size of the storage boxes and the layout of the charging interfaces need to be customized, which can also meet the requirements and fully adapt to the existing management space of the scenic area.
3.After cooperation: Lifetime warranty, any problems will be solved at any time
The most reassuring thing is that Yingmi promises a lifetime warranty. If there is a quality problem with the equipment, it can be sent back directly for free repair. You don’t have to spend a penny at the scenic spot or wait for too long. When encountering operational difficulties in daily life, whether it’s day or night, you can call the customer service hotline or have a video call. There are always people available 24/7 to provide technical support and the problems can be solved very quickly.
If the scenic area wants to update the explanatory content, such as upgrading the scenic spot or launching new activities, there is no need to seek professional personnel. The new explanatory script can be downloaded directly through the USB interface, which is very convenient. Moreover, the equipment uses safe lithium batteries with explosion-proof functions. Its transmission power is only 10 milliwatts, which is harmless to the human body. Both scenic spots and tourists can use it with confidence.
IV. Conclusion
Yingmi has been engaged in the production of explanation equipment for 18 years. It’s not about gimmicks but about solid word-of-mouth. Dozens of 5A scenic spots and provincial museums across the country are using the products. They have also passed the EUCE and RoHS environmental protection certifications and have been exported to countries such as Spain, Hungary and the United Arab Emirates. Over the years, more than one million units have been delivered cumulatively, and there has never been a safety accident.
It best understands the needs of scenic spots – without complex functions, it can do well the few things of “accurate transmission, clear hearing and easy management”. Visitors to natural scenic spots can freely explore and listen to explanations without following a large group. The craftsmanship stories in intangible cultural heritage scenic spots can be accurately conveyed, allowing tourists to truly understand the culture. The explanations for night Tours of scenic spots are undisturbed, and the atmosphere is more immersive. Foreign tourists can understand the charm of Chinese scenic spots through multilingual functions.
For scenic spots, choosing the right audio guide is not only about solving the problem of “listening”, but also the key to enhancing the tourist experience, conveying cultural values and strengthening competitiveness. Yingmi does not merely sell equipment; it also offers a full-process service from selection, installation to maintenance. No matter the size of the scenic area or the amount of demand, a suitable solution can always be found.
FAQ
1.Q: What are the main problems with traditional guiding methods in scenic spots?
A: Key problems include poor audio clarity in noisy/large areas, limited visitor freedom, equipment mismatched to complex environments (terrain, crowds, language needs), high management costs, and difficult maintenance.
2.Q: What solutions does Yingmi offer for scenic spots?
A: Yingmi provides two main wireless audio guide systems:
Team Tour Guide System: Lightweight, noise-filtering, one-to-many transmission for guided group tours and night tours.
Self-service audio guide system: Uses RFID for automatic, location-triggered playback in multiple languages, ideal for museums, heritage sites, and areas with international visitors.
3.Q: Why should a scenic spot choose Yingmi?
A: With 18 years of experience, Yingmi offers reliable, scene-specific equipment known for clear audio, easy management, and robust construction. They provide full-process support, including free testing, on-site planning, training, and a lifetime warranty.
4.Q: How does Yingmi handle multilingual needs?
A: Their Self-Guide System supports pre-loaded explanations in multiple languages (e.g., English, Spanish, Arabic), allowing foreign tourists to enjoy the site without language barriers.
5.Q: What after-sales support is available?
A: Yingmi promises a lifetime warranty with free repairs for quality issues. They offer 24/7 technical support and make it easy for sites to update audio content via USB.
About us
HEFEI HUMANTEK. CO., LTD. has been dedicated to the research and development and production of tour guide devices for 18 years. Our company mainly deals in team tour guide systems, self-service audio guide systems, multi-channel tour guide systems, and intelligent presentation systems. As an innovative enterprise, Yingmi Technology holds multiple core patents and technical certifications, and its strength is highly recognized. The company possesses H4 national patent core technology, a 7S product guarantee system, and a 9G service system throughout the entire life cycle, ensuring zero accidents from the first unit to one million units, all for the reliable delivery of products and services to customers! The company is committed to creating industry-leading intelligent tour guide solutions through a strategy of integrating online and offline as well as domestic and international interaction, and promoting a comprehensive upgrade of cultural and tourism display experiences.