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Privacy Policy

Cookie Policy for HEFEI HUMANTEK. CO., LTD.

Last Updated: [Insert Date, e.g., October 18, 2024]

1. Who We Are

Our website address is: https://www.aguider.com.
HEFEI HUMANTEK. CO., LTD. (“we”, “us”, or “our”), a member of the YingTe Group, is a leading manufacturer of audio guide and tour guide systems in China. Founded in 2002, we are located in the Electrical and Mechanical Industrial Park of Hefei High-tech Zone, Anhui, China, with a workshop covering over 30,000 square meters. We specialize in the R&D, production, and sales of intelligent audio guide products and tourism electronic products, while providing comprehensive technical support, customized services, and OEM services. Our products are exported to more than 70 countries worldwide, serving scenarios such as scenic spots, museums, corporate visits, and large-scale conferences.

2. Comments

When visitors leave comments on the Website, we collect the data displayed in the comment form, along with the visitor’s IP address and browser user agent string to assist in spam detection.
An anonymized string generated from your email address (known as a hash) may be provided to the Gravatar service to verify if you are a user of that service. The privacy policy of the Gravatar service can be found here: https://automattic.com/privacy/. Once your comment is approved, your profile picture will be publicly displayed alongside your comment.

3. Media

If you upload images to the Website, you should avoid uploading images with embedded geolocation information (EXIF GPS data). Visitors to the Website may download and extract such location information from the images.

4. What Are Cookies?

Cookies are small text files placed on your computer, mobile device, or other internet-connected devices when you visit a website. They store information about your browsing activities, preferences, and device details to ensure the website functions properly, enhance your user experience, and help website owners analyze visitor interactions. Cookies can be “session cookies” (expiring when you close your browser) or “persistent cookies” (remaining on your device for a specified period or until deleted).

5. Why We Use Cookies

We use cookies on the Website for the following core purposes, aligned with our core values of innovation, quality, and customer focus:
  • Website Functionality: To ensure smooth operation, including enabling basic features like page navigation, load optimization, and access to personalized content (e.g., remembering your language preference if applicable).
  • User Experience Enhancement: To tailor the Website to your needs, such as recalling your previous interactions with our content (e.g., viewed tour guide system product pages) and providing relevant recommendations.
  • Analytics & Performance Improvement: To collect anonymous data on visitor behavior (e.g., page views, bounce rates, time spent on pages) via tools like WordPress Analytics. This helps us identify areas for improvement, optimize content, and develop innovative products that meet industry demands.
  • Security: To protect the Website and your data from unauthorized access, fraud, or misuse, such as verifying user sessions and detecting unusual browsing activities.

6. Types of Cookies We Use

Cookie Category
Purpose
Examples
Retention Period
Necessary (Essential) Cookies
Required for basic Website functionality; cannot be disabled.
– Session cookies to maintain your browsing session (e.g., keeping you logged in for customized service inquiries).<br>- Cookies enabling page loading and navigation.
Session cookies: Expire when you close your browser.<br>Persistent necessary cookies: Up to 12 months (or as required by functionality).
Performance Cookies
Collect anonymous data to improve Website performance and user experience.
– WordPress Analytics cookies tracking page views, user flow, and device type (no personal data collected).<br>- Cookies measuring load times and optimizing content delivery.
12–24 months (or until you clear your cookies).
Functionality Cookies
Enhance functionality by remembering user preferences.
– Cookies storing language preferences (if multilingual support is available).<br>- Cookies saving your name, email address, and website when you leave comments (for convenience in future comments).<br>- Cookies recalling your interest in specific product lines (e.g., intelligent audio guide systems) for personalized content.
6–12 months (or until you update preferences); comment-related cookies: 1 year.
Third-Party Cookies
Used by trusted third parties to support analytics, marketing, or security (no personal data shared).
– Google Analytics cookies (if enabled) for anonymized user behavior analysis.<br>- Cookie consent management tools (e.g., remembering your cookie preferences).
Determined by the third party; refer to their privacy policies for details.

Specific Cookie Usage Scenarios

  • If you leave a comment, you may choose to save your name, email address, and website in cookies for convenience, so you don’t need to re-enter them for future comments. These cookies are retained for 1 year.
  • When you visit our login page, a temporary cookie is set to check if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
  • Upon logging in, we set multiple cookies to store your login information and screen display preferences. Login cookies are retained for 2 days, and screen display preference cookies for 1 year. If you select “Remember Me”, your login status is retained for 2 weeks. Logging out of your account will remove the login cookies.
  • If you edit or publish an article, an additional cookie is saved in your browser. This cookie contains no personal data, only the ID of the article you edited, and expires after 1 day.

7. Embedded Content from Other Websites

Articles on the Website may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves the same as if you were directly visiting those websites.
These third-party websites may collect data about you, use cookies, embed additional third-party tracking tools, and monitor your interactions with the embedded content—including tracking such interactions if you are logged into an account on those websites.

8. Who We Share Your Information With

If you request a password reset, your IP address will be included in the password reset email.
We do not share your cookie-related personal data with third parties for marketing purposes without your explicit consent. For trusted third-party service providers (e.g., analytics tools), we only share necessary anonymized data and require them to comply with relevant privacy protection regulations.

9. How Long We Retain Your Information

  • Comments and their metadata are retained indefinitely. This allows us to automatically recognize and approve subsequent comments without placing them in a moderation queue.
  • For registered users, we store the personal information provided in their user profiles. All users can view, edit, or delete their personal information at any time (except for usernames), and site administrators can also view and edit this information.
  • Cookie data is retained in accordance with the periods specified in Section 6, and we will not retain cookie data longer than necessary for the stated purposes.

10. Your Rights Regarding Your Information

If you have an account on the Website or have left comments, you may request an exported file of the personal data we hold about you, including all data you have provided. You may also request the erasure of all your personal data, except for data we are legally obligated to retain for administrative, regulatory, or security purposes.
You have the right to manage or disable non-essential cookies through your browser settings or the Website’s cookie consent tool:
  • Browser Settings: Most web browsers (e.g., Chrome, Firefox, Safari) allow you to view and delete existing cookies, block future cookies (note: blocking essential cookies may disrupt Website functionality), and receive alerts when cookies are placed. For instructions, refer to your browser’s help center (e.g., Chrome: Settings > Privacy and security > Cookies and other site data).
  • Cookie Consent Tool: When you first visit the Website, a cookie consent banner will appear. You can accept all cookies, reject non-essential cookies (performance, functionality, third-party), or update your preferences later via the “Cookie Settings” link at the bottom of the Website.
  • Third-Party Tools: For third-party cookies (e.g., Google Analytics), you can opt out through the third party’s platform (e.g., Google’s Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout).

11. Where Your Data Is Sent

Visitor comments may be scanned by an automated spam detection service.
Data collected via cookies (e.g., browsing behavior, preferences) is stored on your device or our secure servers. For data involving third-party tools (e.g., Google Analytics), it will be transmitted to and stored by the third party in accordance with their privacy policies. We ensure such data transmission complies with international data protection standards.

12. Data Protection & Compliance

HEFEI HUMANTEK. CO., LTD. adheres to international data protection standards (consistent with our ISO 9001 quality management, ISO 14001 environmental management, and ISO 45001 occupational health and safety certifications) and complies with relevant laws, including China’s Personal Information Protection Law (PIPL) and the EU’s General Data Protection Regulation (GDPR) (applicable given our CE and RoHS certifications for global markets). We commit to:
  • Not using cookies to collect personal data (e.g., name, email address) without your explicit consent.
  • Not sharing cookie-related data with third parties for marketing purposes without your opt-in.
  • Not retaining cookie data longer than necessary for the stated purposes.

13. Changes to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in cookie usage, Website functionality, or legal requirements. When changes are made:
  • We will revise the “Last Updated” date at the top of the policy.
  • We will post the updated policy on the Website (https://www.aguider.com/about/).
  • We may notify you via the Website’s cookie consent banner if the changes are significant.
We encourage you to review this policy regularly to stay informed about our cookie practices.

14. Contact Us

If you have questions, concerns, or requests regarding this Cookie Policy, your personal information, or our cookie practices, please contact us:
  • Company Name: HEFEI HUMANTEK. CO., LTD. 
  • Address: Electrical and Mechanical Industrial Park of Hefei High-tech Zone, Anhui, China
  • Phone: +86 180 5600 4511
HEFEI HUMANTEK. CO., LTD. reserves the right to interpret this Cookie Policy. Your continued use of the Website after changes to this policy constitutes acceptance of the updated terms.
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