In the northwest residential areas of Beijing, the 293-hectare Summer season Royal residence gets up early, covered in the early morning haze. As quickly as the glazed floor tiles of the Buddha Scent Structure captured the initial ray of sunshine, numerous vacationers collected at the entry of the Renshou Hall. A French lady hung an Yingmi wireless audio guide on her canvas bag. When she reduced her head to readjust her language, the pointer of her hair brushed up over the sculpted home window latticework. German engineer Muller, holding a note pad, was encountering the audio overview and picking the “Style Specialist Network”. Nowadays, visitors that come right here seldom have the loud paper overview maps in their hands. A lot of them put on these little tools and stroll slowly in the direction of the lengthy hallway and Kunming Lake. The Yingmi self-service tourist guide system has actually been set up, providing vacationers with a deep experience of sightseeing and tour.
I.The “Tourist Guide Problem” of the Summer season Royal Residence: The Tale of the Imperial Yard “Can Not Be Handed down”
Supervisor Wang from the procedure division of the Summer season Royal residence constantly sighs whenever he discusses the previous troubles in assisting Tours: “We have more than 20 crucial picturesque areas, yet our descriptions can just cover both Chinese and English, and just concentrate on 10% of the core picturesque areas.” As Soon As, Teacher Mark brought his pupils to research the Buddha Scent Structure and would like to know “just how the 4 eaves bear weight”. He located 3 team member, yet none understood German. In the long run, they can just look for “3 floorings and 4 eaves” on their cellphones. The pupils discussed around the display for a long period of time, yet still could not figure it out. These circumstances are not unintended; they are the discomfort factors that the Summer season Royal residence has actually been subduing for years.
1.Multilingual space: Abroad vacationers “can not comprehend” the tales of yards
All kind of abroad visitors involve the Summer season Royal residence: German scholars research study style, Arab vacationers are curious regarding imperial background, and French pupils are consumed with paint art. Nonetheless, the need for small languages is all satisfied by “translation software program + motions”. Last loss, Salim would like to know why Kunming Lake remained in the form of long life peaches. The personnel stated in English, “it’s an icon of long life.” When he asked once again, “For whom are long life peaches hoped?”, he could not address. He later on attracted a long life peach in the guestbook and created “would like to know its importance” beside it. Taking a look at that illustration, I really felt rather guilty. Xiao Li, that was in charge of the function, stated.
What’s a lot more awkward is the translation of specialist terms– Teacher Mark would like to know the “careful brushwork method” of hallway paint, yet his smart phone equated it as “great brushwork”. The pupils had no idea in any way which conventional Chinese paint method this was. When they were leaving, they stated, “Such a stunning tale, it resembles seeing a pantomime.” I really felt especially unpleasant hearing that. Supervisor Wang stated.
2.“Losing out” on independent traveling: Conventional descriptions keep back the rate
Abroad vacationers seeing the Summer season Royal residence all like to “grind gradually”: they invest 20 mins taking a look at a coloured paint in the lengthy hallway, taking images by the Kunming Lake, and intend to avoid the uninteresting picturesque areas and head straight to the Buddha Scent Structure. Nonetheless, in conventional team Tours, you need to comply with a taken care of course. The tourist guide states, “Quit right here for 5 mins.” As quickly as you comprehend the repainted “Chang ‘e Traveling to the Moon”, you are prompted to go down.
A French old woman informed me, “Signing up with a scenic tour team resembles capturing a train. Equally as I located the enjoyable of repainting the hallway, I was drawn to take a boat journey.” Xiao Li bears in mind extremely plainly that there was likewise a Japanese vacationer that shed the team in order to take even more images of the Seventeen-Arch Bridge. In the long run, he might just comply with various other overviews and pay attention to fragmented material. “He stated, ‘I initially intended to experience the harmony of the imperial yard, yet wound up looking for a team throughout the procedure.'”
3.Loud setting “faint”: All-natural audios hush the descriptions
The Summer season Royal residence has numerous exterior picturesque areas. The wind by Kunming Lake, the audio of the engines of the cruise liner, and the discussions of vacationers in the lengthy hallways frequently hush the descriptions. I had actually attempted making use of a little loudspeaker prior to. As quickly as the overview opened his mouth, the vacationers appreciating the sight close-by frowned. Without a loudspeaker, individuals in the back row could not listen to plainly. As Soon As, an American vacationer intended to become aware of the concept of “9 water networks” of the Seventeen-Arch Bridge. The overview might just go near to his ear and state that both were as well close and were misinterpreted by various other vacationers as having a debate. Supervisor Wang remembered this case, really feeling both delighted and defenseless. “What’s a lot more irritating is that the signal of the previous audio overview would certainly be removed outdoors. Equally as I mentioned ‘bridge opening style can reduce water resistance’, the audio iced up to ‘bridge opening style can …'” “Site visitors can just think the 2nd fifty percent of the sentence ‘water blockage’.”
4.The devices is “not thoughtful”: made complex procedure + brief battery life
Formerly, the park had actually made use of tourist guide devices of various other brand names. The user interfaces were done in Chinese, and abroad vacationers invested a long period of time taking a look at the switches yet had no idea just how to transform them on. The battery life is likewise poor. It lacks power after just 4 hours. When vacationers see the Scent Structure, they can just ask the personnel to change the devices. A Spanish vacationer was midway with his scenic tour when the device instantly closed down. He held the gadget and asked anywhere, “where to bill.” Eventually, he needed to surrender and comply with others. Xiao Li stated.
Ii. Yingmi Self-Guided Scenic Tour System: A “Cultural Decoder” Customized for the Summer season Royal residence.
After learning more about these troubles, we really did not risk to make use of the “global” devices to comprise the numbers. Each day, the group complied with Xiao Li to tape the vacationer paths, seeing everybody remain the lengthiest at the Long Hallway, the Buddha Scent Structure, and Kunming Lake. They frequently inquired about “coloured tales”, “building workmanship”, and “historic background”, and also determined the signal insurance coverage at the top part of the Buddha Scent Structure a number of times. Ultimately, they drew out the self-service tourist guide system. Every layout is customized to the demands of abroad vacationers:.
1.7 languages + specialist material: Making sure Every tale is “remarkable”.
The system sustains 7 languages consisting of Chinese, English, French, German, Arabic, Japanese and Spanish, specifically covering 93% of the abroad vacationers’ demands at the Summer season Royal residence. A lot more notably, the material of the description was not arbitrarily equated. It was meticulously chosen sentence by sentence in collaboration with historic professionals and elderly translators from the Summer season Royal residence.
When talking about the “8 Immortals Going Across the Sea” paint in the hallway, The German variation would certainly state “Jeder der acht Unsterblichen nutzt ein einzigartiges Mittel– Li Tieguai mit seinem Krug” “Zhang Guolao mit seiner Faustel”, completely discussed the routine applies and ramifications of each divine being;.
When it involves the form of the long life peach in Kunming Lake, The French variation would certainly state “La forme du lac est un peche de longevite, symbole de Qianlong put souhaiter la longevite a sa simple” (the lake looks like a long life peach, It was an icon of Emperor Qianlong’s true blessing for his mommy.
When Teacher Mark brought the pupils back this springtime, they paid attention to the descriptions of the Scent Structure in German and periodically attracted architectural layouts in their note pads. “Prior to, I might just think, yet today I can also comprehend just how the eaves’ curvature can hold up against the wind. It’s also far better than the experience in the Berlin Gallery!” Mark held Supervisor Wang’s hand and stated.
2.Centimeter-level placement picking up: “Instantly opens up” when coming close to picturesque areas.
Understanding that vacationers like to roam freely, we have actually pasted undetectable superhigh frequency tags beside each picturesque area. When vacationers stroll within 1 meter with the gadget, they do not require to press any type of switches, and the gadget will instantly cause the description.
— When you get to the “3 Fights Versus the White Bone Satanic force” paint in the hallway, initial gently prompt “Vous regardez maintenant la peinture ‘Xiyouji'” (what you are seeing currently is the paint of “Trip to the West”), and afterwards inform the tale;.
— Coming By Kunming Lake, “Ce lac a ete cree necklace la dynastie Qing put les loisirs de la famille imperiale” (this lake was made use of for recreation by the Qing royal family members) will certainly be presented initially. Allow’s discuss the beginning of the form of the long life peach.
Upon increasing the Buddha Scent Structure, you will instantly change to the building motif and be discussed the “Load-bearing concept of the 4 eaves”.
Salim walked around Kunming Lake with the devices, talking as he went and also informed me, “It resembles there’s a devoted Chinese overview following you.” Xiao Li grinned and stated that one of the most unusual point throughout the examination was the “no cross-noise”– even if vacationers strolled in between the hallway and the Paiyun Hall, the devices would certainly not cause arbitrarily and would certainly not need to wait till they stood at the target picturesque area to talk.
3.High-fidelity sound decrease + 12-hour battery life: Appreciate a stress-free scenic tour throughout the park.
Thinking about the exterior atmosphere of the Summer season Royal residence, the devices is outfitted with a personalized noise-cancelling chip. The earphones are of high integrity– they can remove the audio of wind and watercrafts, leaving just clear descriptions. Last National Day throughout the top period, Xiao Li was screening by Kunming Lake. When a cruise ship watercraft gone by, the tale of “the importance of the long life peach” in the audio overview was still extremely clear. An American vacationer stated, “Prior to, in various other picturesque areas, the descriptions were constantly surprised by the wind. This minute, I can lastly pay attention to the tales in tranquility.”
The battery life is likewise trustworthy. It utilizes temperature-resistant battery cells and can last for 12 hours in Beijing’s 10-25 ℃ climate, from 9 a.m. when the gallery available to 5 p.m. It considers just 85 grams, also lighter than a smart phone. Vacationers can use it around their necks for an entire day without really feeling worn out. Xiao Zhang, that is in charge of the devices, stated, “Formerly, when we gathered the makers everyday, we needed to connect in the cables one at a time to bill them. Currently, with our central charging box, we can bill 50 makers each time. Simply by taking a look at the LED lights, we can inform which one is completely billed. It conserves us a great deal of problem.”
4.Easy procedure: Abroad vacationers can comprehend it at a look.
The user interface has actually been completely enhanced for English, with just 3 switches: language button, quantity backwards and forwards, and time out. Also senior vacationers can start. Salim utilized it for the very first time and picked the Arabic setting in just 2 mins. He grinned and stated, “It’s also much easier than operating my phone. There’s no demand to locate a translator.”
Iii. Adjustments after Application: The Tale of Royal Gardens “Spreads Everywhere”.
The system has actually remained in usage in the Summer season Royal residence for 6 months. The adjustments are not simply empty talk; they are real comments.
1.The keep time of abroad vacationers has actually “increased”.
Formerly, abroad vacationers invested approximately 2 hours seeing and afterwards left. Currently, they can invest 4 hours– 50% of them will repetitively pay attention to the descriptions of the exact same picturesque area, such as initial paying attention in English to comprehend the background and afterwards in their indigenous language to consider the information. Supervisor Wang was scanning the data and stated, “There was a Spanish vacationer that continued to be for an added 3 hours simply to pay attention to the tales behind all the murals in the hallway. Prior to leaving, he stated, ‘I’ll bring my family members right here following time.'”
2.Social Circulation “Opens New Doors”.
What stunned Supervisor Wang one of the most was that a boss of a French social organization, after paying attention to the description of the hallway paints, particularly called the Summer season Royal residence, wishing to hold a “Chinese Imperial Paint Art Event”. Spanish tourist companies likewise pertained to ask, wishing to present this system to allow neighborhood vacationers to learn more about the society of the Summer season Royal residence ahead of time. In the past, our yard society might just be “seen”, yet today it can be “acknowledged”. This is what a globe social heritage ought to resemble.
Iv. Yingmi’s “Globalization Self-confidence”: Allowing Abroad Individuals to “Use with Self-confidence”.
Lots of abroad vacationers ask Xiao Li, “Why is your devices much better to make use of than those in Europe?” The solution depends on our 15 years of build-up:.
1.International qualifications “no dangers”.
We have actually long passed the European CE and ROHS qualifications. Whether it is Europe, the Center East or the Americas, our digital requirements can all be satisfied. A Dutch vacationer was stressed over whether the devices could be made use of in his home nation. We revealed him the qualification documents, and he quickly really felt happy: “With these qualifications, there will certainly be not a problem.”
2.Localized after-sales solution is “never ever doing not have.
We have actually established a customer service factor in Beijing, which is just a 30-minute drive from the Summer season Royal residence. If there is any type of problem with the devices, we can offer on-site solution within one hour. They likewise use 7×24-hour Chinese and English customer care. As Soon As, Salim sent out an e-mail at 1 a.m., stating, “I can not button to Arabic.” The customer care replied with a procedure video clip within half an hour and noted the area of the Arabic switch.
3.International situations are “backed”.
We have actually supplied led Tours for the British Gallery and Huawei’s abroad occasion halls, and we are aware of the practices of abroad individuals. Supervisor Wang selected us at the start since we had actually offered the British Gallery and understood “just how to satisfy the demands of abroad vacationers”. Supervisor Zhang accountable of abroad company stated.
V.Allow the tale of the imperial yards be handed down throughout languages.
At night at the Summer season Royal residence, the setup sunlight was beaming on the Seventeen-Arch Bridge. Teacher Mark, using our tourist guide, was taking a look at the last “3 Stars Beaming” paint in the lengthy hallway. The German voice from the overview carefully drifted out. While paying attention, he was attracting the information of the paint in his note pad, his face loaded with fulfillment.
The Yingmi self-guided tour System in the Summer season Royal residence is not simply an “description device”, yet likewise a “social bridge”– allowing German scholars to comprehend the building knowledge of the Buddha Scent Structure, allowing Arab vacationers to realize the symbolic importance of the long life peaches in Kunming Lake, and allowing French pupils to comprehend the tales behind the murals in the Long Hallway. In the future, we will certainly likewise include AR functions to allow vacationers to “see” the scene of the Qing Empire royal family members boating on Kunming Lake. Include Russian and Portuguese to allow even more vacationers from various areas to comprehend the tale of the Summer season Royal residence. Besides, great social transmission ought to not have a language wall surface. What we intend to do is to eliminate this wall surface and allow the royal tale of the Summer season Royal residence plainly get to the ears of every tourist worldwide. If you have such demands, Yingmi can aid you.
FAQ
Q1: How does the Yingmi system enhance the tourist experience?
A1: It uses centimeter-level positioning to automatically play explanations when tourists approach scenic spots, providing a seamless and immersive experience without manual operation.
Q2: What makes the audio quality reliable in noisy environments?
A2: The device features a custom noise-cancelling chip and high-fidelity headphones that filter out wind and boat sounds, ensuring clear audio even outdoors.
Q3: Is the system suitable for children or non-tech-savvy users?
A3: Absolutely, the simplified interface with only three buttons makes it accessible for all users, including children and the elderly.
Q4: How does Yingmi handle multiple languages without errors?
A4: The content is collaboratively curated with historical experts and senior translators, ensuring accurate and culturally appropriate translations in all seven languages.
Q5: What support is available if the device malfunctions?
A5: Yingmi offers localized after-sales service in Beijing with 7×24 bilingual support, and on-site assistance within an hour if needed.