In the current era of increasingly frequent global cultural exchanges, museums, as important venues for collecting history and conveying civilization, have to face audiences from different countries and of different ages every day. A good wireless tour guide system is like a “bridge” connecting the audience and the exhibits – it not only enables the audience to understand the stories behind the cultural relics, but also reflects the professionalism and intelligence level of the museum. However, when many museums choose wireless tour guide systems, they always encounter various headaches: either the signal is unstable and the sound gets mixed up when there are too many people; Either the sound quality is blurry and the audience cannot hear it clearly; Either it is too troublesome to manage, and charging and maintaining it every day requires a lot of manpower. Today, let’s start from the actual needs of museums and talk about why these three points are the core and how Yingmi truly implements these needs in its products and services.
I.When choosing an tour guide system for museums, those unavoidable issues
Whether it is a domestic museum or an overseas venue, the daily operation is always plagued by the annoying issues of the tour guide system. These problems may seem insignificant, but they directly affect the audience experience and work efficiency.
1.The audience couldn’t understand and felt uncomfortable listening
When there are many people in the museum, the environmental noise is already loud. If the anti-interference ability of the tour guide system is poor, either all you hear is noise or the explanations from the neighboring team come in, making it impossible to focus on understanding the exhibits at all. When faced with human explanations, one still has to find time and join a large group. It’s impossible to figure out a certain cultural relic on one’s own at a leisurely pace. International tourists are even more troubled. Many systems only have one or two languages, and they can only make wild guesses based on the text descriptions, unable to sense the details of the culture at all.
2.It’s a hassle for the staff to manage the equipment
There are at least dozens and at most hundreds of audio guides. Every day, each one has to be charged and its battery checked. If a device runs out of power or malfunctions, a spare one has to be found temporarily. I’m so busy that I’m in a complete mess. When changing the exhibition temporarily, the explanation content has to be updated one by one for each device, which takes a long time. Sometimes when the equipment is lost or broken, it takes several days to get it repaired, which seriously affects the reception.
3.An unreliable explanation system will lower the professional image
For instance, when important international visitors come to visit, the equipment suddenly disconnects. Or if elderly visitors give feedback that “the volume is sometimes loud and sometimes soft, making it hard to hear clearly”, these details will all devalue the museum’s meticulous preparations. So, what museums need is not “audible” audio guides, but complete solutions that can address these practical problems.
II. Core Logic of the Yingmi wireless tour guide system
Over the past 18 years, yingmi has served over a hundred museums and gradually summed up a truth: the core of a museum tour guide system is “stable and reliable, clear sound quality, and effortless management.” These three points are not empty slogans; they are the entire starting point for us from technology research and development to product design and then to service implementation.
1.The equipment is stable
Museums have to receive hundreds or even thousands of visitors every day. The tour guide system must be able to withstand “high-intensity tests” – it cannot cause noise distortion when there are too many people, cannot run out of power after half a day of use, and must not suddenly malfunction. To ensure the system doesn’t fail, we have put in a lot of effort in terms of technology.
(1) Stable signal
The tour guide system of Yingmi uses UHF digital wireless technology and also adds 4G FSK signal modulation technology, which can effectively block the interference from mobile phones and other electronic devices. Previously, when the Henan Provincial Museum held a major exhibition, more than ten teams were visiting simultaneously in a single day. They used our equipment, and each team tour guide were clear and straightforward, with no crosstalk at all. Even in exhibition halls where there are many metal display cabinets and signals are easily affected, the equipment can still transmit stably without sudden disconnection.
(2) The equipment is durable
The audio guides in the museum are worn and passed around by different people every day, so it is inevitable that they will get bumped or scratched. The body of our equipment is made of anti-drop and wear-resistant materials and has been designed with industrial-grade durability. Even if it accidentally drops on the ground, it is not easy to break. In terms of battery, PMU safety intelligent lithium batteries are used. Not only do they have a long battery life – the receiver can work for at least 7 hours when fully charged and can stand by for up to 11 hours, which is more than sufficient for all-day reception. Moreover, they are explosion-proof, eliminating potential safety hazards.
2.Clear sound quality
The explanations in a museum are not merely about making a sound. The key is to ensure that the audience can clearly hear the details of the cultural relics and the historical stories. If the sound quality is blurry, no matter how wonderful the content is, the audience won’t be able to listen. So we have put a lot of thought into optimizing the sound quality.
(1) It has a good noise reduction effect
In the tour guide system of Yingmi, SOC embedded integrated digital filtering and noise reduction technology is installed. Whether in a crowded and noisy hall or an empty exhibition hall, it can filter out all the environmental noise completely, making the explanation sound clear and transparent. For instance, in the Suzhou Museum, some cultural relics require gentle explanations of details. With our equipment, even if the audience stands a little further away, they can still hear every word clearly and won’t miss any key information.
(2) Restore the real sound
We have also adopted high-fidelity digital audio coding technology, combined with high-quality microphones and headphones, to restore the true voice of the narrator. Just like when explaining the texture of bronze wares or the brushstrokes of calligraphy and paintings, the narrator’s tone and speaking speed can be precisely conveyed, making the audience feel as if they are having a face-to-face communication with an expert and having a stronger sense of immersion.
(3) Good auditory experience
Considering the needs of different audiences, the system also supports voice gain and dynamic compression technology, which can prevent the volume of the voice from fluctuating. Elderly audiences don’t have to struggle to listen, and those with sensitive hearing won’t find it jarring either. Everyone can enjoy a comfortable auditory experience.
3.Easy to manage
The staff of the museum are already busy. If the tour guide system is too complicated to manage, it will only increase the burden. So we have designed everything from device charging, content updates to daily maintenance to be as simple and convenient as possible.
(1) It is convenient to charge and store
We have a dedicated contact-type storage box that can charge 36 devices at a time. It can also display the battery level of each device in real time. After charging, it will automatically switch to trickle mode without damaging the battery. This box can also be equipped with ultraviolet disinfection function. Disinfect it every day after use, and it will be clean and hygienic. If there are many devices, there is a dedicated storage box that can hold 50 units. It has an aluminum alloy frame and silicone grooves inside, so the devices won’t shake when placed inside, ensuring safety during transportation and storage. When receiving guests temporarily, the portable USB charger can charge up to 10 devices at a time. Just plug it in and it’s ready to use, which is particularly convenient.
(2) Content updates are very convenient
Previously, many museums had to connect their devices to computers one by one to update their explanations, which was both time-consuming and laborious. Our Yingmi system supports online editing and group push. Whether it’s adding a temporary exhibition or modifying the explanation content, just operate in the background and all devices can be updated synchronously without having to deal with each one separately. Multilingual management is also simple. The system supports dozens of languages and can customize minor languages according to needs. There is a prompt tone when switching, and it can also remember the language selected last time. It is also convenient for international tourists to use.
(3) Equipment maintenance is worry-free
In terms of equipment maintenance, we adopted a modular design. If the headphones are broken or the transmitter malfunctions, there’s no need to take the entire device for repair. Just replace the module and it will be done in a few minutes, which won’t delay the reception. In addition, the device is equipped with low battery reminder, return reminder and anti-theft alarm functions. Staff do not need to keep a close eye on it and can promptly detect situations where the device is out of power or not returned, reducing loss and damage.
III. Yingmi’s All-Scenario Solution for Museums
The demands of different museums vary: some serve individual visitors, some frequently receive groups, and some also have VIP visitors. So we do not only produce single devices, but also have developed a set of solutions that can cover various scenarios, allowing museums to choose according to their own situations.
1.Multi channel tour guide system
It is particularly suitable for museums with many exhibition halls and clear zoning. The staff have placed a signal transmitter in each exhibition hall. When visitors wear the device and enter, it will automatically sense and play the explanation of this exhibition hall. When they leave, it will stop automatically without the need for manual adjustment. Just like the Henan Provincial Museum, which is divided into several exhibition halls according to historical periods, visitors can wear equipment to wander around, listen to the content of each exhibition hall they visit, control their own pace, and won’t miss any exhibits.
2.Team tour guide system
When museums receive important visitors and academic teams, they need professional and private explanations. The team tour guide system(eg.E8 tour guide system) of Yingmi features a presenter holding a transmitter and others wearing receivers. No matter how many people there are in the team, the sound is clear and does not disturb other audience members. When explaining, you can interact at any time and don’t have to worry about the sound spreading out. The experience is particularly good.
3.Self-sevice audio guide system
For individual visitors, flexibility is what they value most, and a self-service audio guide system(eg.M7 self-service audio guide system) is particularly suitable. It uses RFID positioning technology. When the audience gets the device and approaches a certain cultural relic, the explanation will be automatically played, and they can also listen to it repeatedly and change the language. After the museum on Gulangyu Island in Xiamen adopted this system, individual visitors no longer need to wait for manual explanations and can explore clearly on their own. Staff members also don’t have to keep an eye on them all the time, and the reception efficiency has been greatly improved.
4.Intelligent supporting facilities
In addition to hardware, we also have a QR code automatic tour system and an APP. Visitors don’t need to collect equipment. They can view panoramic maps, listen to explanations and check exhibit information with their mobile phones, which is particularly convenient. Now we are still developing AR/VR technology. In the future, when viewers put on glasses, they will be able to see 3D models of cultural relics and even “travel” to historical scenes. The experience will surely be more special.
| Dimension | Common Issues | Product Examples |
| Stability | Signal interference, crosstalk; Short battery life. | Suitable for all reception scenarios |
| Sound Quality | Noisy environment; Unclear audio; Volume inconsistency. | Crucial for detailed tours & multilingual guides. |
| Management | Hassle to charge/update; Difficult maintenance. | Daily operations & temporary exhibitions. |
| Flexibility | Different needs for individuals, groups, VIPs. | • Individuals: Multi-channel/Auto-guide • Groups: Team system |
Iv. Conclusion
Many museums choose tour guide systems, valuing long-term and reliable partners rather than one-off transactions. Yingmi has been in business for 18 years. It has never merely been about selling equipment; rather, it aims to help museums solve practical problems and work together to make cultural dissemination better.
Whether it is a small but exquisite thematic museum or a large comprehensive museum, we will first ask clearly about the requirements: How many people are received every day? Mainly serve individual customers or groups? Are there any international reception needs? Then, based on these circumstances, the most suitable plan will be recommended to prevent the museum from spending money in vain. For instance, if some small museums have a large number of individual visitors, we would recommend a self-service audio guide system, which is cost-effective and worry-free. Some large museums often have VIP receptions, so they will be equipped with team tour guide systems and multi channel tour guide system to meet the needs of different scenarios.
From equipment installation and commissioning, to staff training, and then to subsequent content updates and equipment maintenance, we will follow up throughout the entire process. When a museum first started using the system, the staff were not very good at operating it. We specially arranged online training and made a very detailed operation manual, teaching them step by step until they were completely proficient in using it.
Nowadays, global cultural exchanges are becoming increasingly frequent, and museums need more professional and flexible interpretation plans. Yingmi will continue to innovate in technology, such as optimizing AR/VR navigation, to provide viewers with a better experience. We will also make our overseas services more detailed, enabling more overseas museums to make good use of our system. If necessary, Yingmi will provide you with a dedicated guided tour plan.
FAQ
1.Q: How does Yingmi ensure clear audio without interference?
A: Our UHF digital wireless and advanced noise-cancellation technology block outside noise and crosstalk, ensuring clear sound even in crowded halls.
2.Q: Is the system easy for staff to manage?
A: Yes. We offer centralized charging boxes, remote content updates for all devices at once, and modular design for quick maintenance.
3.Q: Can it suit different museum needs?
A: Yes. We provide tailored solutions: multi-channel tour guides for individuals, team tour guide systems for groups, and self-service audio guides, all supported by our platform.
About us
HEFEI HUMANTEK. CO., LTD. has been dedicated to the research and development and production of tour guide devices for 18 years. Our company mainly deals in team tour guide systems, self-service tour guide systems, zonal interpretation systems, and intelligent presentation systems. As an innovative enterprise, Yingmi Technology holds multiple core patents and technical certifications, and its strength is highly recognized. The company possesses H4 national patent core technology, a 7S product guarantee system, and a 9G service system throughout the entire life cycle, ensuring zero accidents from the first unit to one million units, all for the reliable delivery of products and services to customers! The company is committed to creating industry-leading intelligent tour guide solutions through a strategy of integrating online and offline as well as domestic and international interaction, and promoting a comprehensive upgrade of cultural and tourism display experiences.