In the northwest suburban areas of Beijing, the 293-hectare Summertime Royal residence awakens early, covered in the early morning haze. As quickly as the glazed ceramic tiles of the Buddha Scent Structure captured the initial ray of sunshine, numerous travelers collected at the entryway of the Renshou Hall. A French woman hung an Yingmi wireless Audio Guide on her canvas bag. When she reduced her head to change her language, the idea of her hair brushed up over the sculpted home window latticework. German designer Muller, clutching a note pad, was dealing with the audio guide and choosing the “Design Specialist Network”. Nowadays, visitors that come below hardly ever have the loud paper overview maps in their hands. The majority of them use these little gadgets and mosey in the direction of the lengthy passage and Kunming Lake. The Yingmi self-service tour guide system has actually been set up, offering travelers with a deep experience of taking in the sights.
I.The “Tourist Guide Problem” of the Summertime Royal Residence: The Tale of the Imperial Yard “Can Not Be Handed down”
Supervisor Wang from the procedure division of the Summertime Royal residence constantly sighs whenever he discusses the previous troubles in directing Tours: “We have more than 20 essential beautiful areas, yet our descriptions can just cover both Chinese and English, and just concentrate on 10% of the core beautiful areas.” When, Teacher Mark brought his trainees to examine the Buddha Scent Structure and wished to know “just how the 4 eaves bear weight”. He discovered 3 employee, yet none understood German. In the long run, they might just look for “3 floorings and 4 eaves” on their smart phones. The trainees talked about around the display for a very long time, yet still could not figure it out. These circumstances are not unintentional; they are the discomfort factors that the Summertime Royal residence has actually been reducing for several years.
1.Multilingual space: Abroad travelers “can not comprehend” the tales of yards
All type of abroad visitors concern the Summertime Royal residence: German scholars research study design, Arab travelers wonder regarding imperial background, and French trainees are stressed with paint art. Nonetheless, the need for small languages is all satisfied by “translation software application + motions”. Last fall, Salim wished to know why Kunming Lake remained in the form of durability peaches. The personnel stated in English, “it’s an icon of durability.” When he asked once again, “For whom are durability peaches hoped?”, he could not address. He later on attracted a durability peach in the guestbook and composed “need to know its definition” beside it. Taking a look at that illustration, I truly felt rather guilty. Xiao Li, that supervised of the function, stated.
What’s much more awkward is the translation of specialist terms– Teacher Mark wished to know the “precise brushwork method” of passage paint, yet his smart phone equated it as “great brushwork”. The trainees had no concept whatsoever which conventional Chinese paint method this was. When they were leaving, they stated, “Such a gorgeous tale, it resembles seeing a pantomime.” I really felt particularly unpleasant hearing that. Supervisor Wang stated.
2.“Losing out” on independent traveling: Conventional descriptions keep back the speed
Abroad travelers checking out the Summertime Royal residence all like to “grind gradually”: they invest 20 mins taking a look at a colored paint in the lengthy passage, taking pictures by the Kunming Lake, and intend to miss the dull beautiful areas and head directly to the Buddha Scent Structure. Nonetheless, in conventional team Tours, you need to comply with a repaired path. The tourist guide states, “Quit below for 5 mins.” As quickly as you comprehend the repainted “Chang ‘e Traveling to the Moon”, you are prompted to decrease.
A French old woman informed me, “Signing up with a trip team resembles capturing a train. Equally as I discovered the enjoyable of repainting the passage, I was drawn to take a boat experience.” Xiao Li bears in mind extremely plainly that there was likewise a Japanese vacationer that shed the team in order to take even more pictures of the Seventeen-Arch Bridge. In the long run, he might just comply with various other overviews and pay attention to fragmented web content. “He stated, ‘I initially intended to experience the serenity of the imperial yard, yet wound up searching for a team throughout the procedure.'”
3.Loud setting “faint”: All-natural noises hush the descriptions
The Summertime Royal residence has numerous outside beautiful areas. The wind by Kunming Lake, the audio of the engines of the cruise liner, and the discussions of travelers in the lengthy passages frequently hush the descriptions. I had actually attempted utilizing a little loudspeaker prior to. As quickly as the overview opened his mouth, the travelers taking pleasure in the sight close-by frowned. Without a loudspeaker, individuals in the back row could not listen to plainly. When, an American vacationer wished to find out about the concept of “9 water networks” of the Seventeen-Arch Bridge. The overview might just go near to his ear and state that both were as well close and were misinterpreted by various other travelers as having a disagreement. Supervisor Wang remembered this event, really feeling both entertained and powerless. “What’s even more frustrating is that the signal of the previous Audio Guide would certainly be removed outdoors. Equally as I mentioned ‘bridge opening style can lower water resistance’, the audio adhered to ‘bridge opening style can …'” “Site visitors can just think the 2nd fifty percent of the sentence ‘water blockage’.”
4.The devices is “not mindful”: made complex procedure + brief battery life
Formerly, the park had actually made use of tourist guide makers of various other brand names. The user interfaces were done in Chinese, and abroad travelers invested a very long time taking a look at the switches yet had no concept just how to transform them on. The battery life is likewise inadequate. It lacks power after just 4 hours. When travelers go to the Scent Structure, they can just ask the personnel to change the devices. A Spanish vacationer was midway with his excursion when the device unexpectedly closed down. He held the gadget and asked anywhere, “where to bill.” Eventually, he needed to quit and comply with others. Xiao Li stated.
Ii. Yingmi Self-Guided Scenic Tour System: A “Cultural Decoder” Personalized for the Summertime Royal residence.
After learning more about these troubles, we really did not risk to make use of the “global” devices to comprise the numbers. Everyday, the group complied with Xiao Li to tape-record the vacationer courses, seeing everybody remain the lengthiest at the Long Hallway, the Buddha Scent Structure, and Kunming Lake. They frequently inquired about “coloured tales”, “building workmanship”, and “historic background”, and also determined the signal insurance coverage at the top part of the Buddha Scent Structure numerous times. Ultimately, they drew out the self-service tourist guide system. Every style is customized to the demands of abroad travelers:.
1.7 languages + specialist web content: Guaranteeing Every tale is “perfect”.
The system sustains 7 languages consisting of Chinese, English, French, German, Arabic, Japanese and Spanish, precisely covering 93% of the abroad travelers’ demands at the Summertime Royal residence. Extra notably, the material of the description was not arbitrarily equated. It was very carefully chosen sentence by sentence in collaboration with historic specialists and elderly translators from the Summertime Royal residence.
When talking about the “8 Immortals Going Across the Sea” paint in the passage, The German variation would certainly state “Jeder der acht Unsterblichen nutzt ein einzigartiges Mittel– Li Tieguai mit seinem Krug” “Zhang Guolao mit seiner Faustel”, completely discussed the routine executes and ramifications of each divine being;.
When it involves the form of the durability peach in Kunming Lake, The French variation would certainly state “La forme du lac est un peche de longevite, symbole de Qianlong put souhaiter la longevite a sa simple” (the lake looks like a durability peach, It was an icon of Emperor Qianlong’s true blessing for his mommy.
When Teacher Mark brought the trainees back this springtime, they paid attention to the descriptions of the Scent Structure in German and every so often attracted architectural layouts in their note pads. “Prior to, I might just think, yet today I can also comprehend just how the eaves’ curvature can stand up to the wind. It’s also far better than the experience in the Berlin Gallery!” Mark held Supervisor Wang’s hand and stated.
2.Centimeter-level setting noticing: “Immediately opens up” when coming close to beautiful areas.
Understanding that travelers like to roam easily, we have actually pasted undetectable superhigh frequency tags beside each beautiful area. When travelers stroll within 1 meter with the gadget, they do not require to press any type of switches, and the gadget will immediately cause the description.
— When you get to the “3 Fights Versus the White Bone Satanic force” paint in the passage, initial gently prompt “Vous regardez maintenant la peinture ‘Xiyouji'” (what you are seeing currently is the paint of “Trip to the West”), and afterwards inform the tale;.
— Visiting Kunming Lake, “Ce lac a ete cree necklace la dynastie Qing put les loisirs de la famille imperiale” (this lake was made use of for recreation by the Qing royal household) will certainly be presented initially. Allow’s discuss the beginning of the form of the durability peach.
Upon increasing the Buddha Scent Structure, you will immediately change to the building motif and be discussed the “Load-bearing concept of the 4 eaves”.
Salim walked around Kunming Lake with the devices, chatting as he went and also informed me, “It resembles there’s a devoted Chinese overview following you.” Xiao Li grinned and stated that one of the most shocking point throughout the examination was the “no cross-noise”– even if travelers strolled in between the passage and the Paiyun Hall, the devices would certainly not cause arbitrarily and would certainly not need to wait till they stood at the target beautiful area to talk.
3.High-fidelity sound decrease + 12-hour battery life: Delight in a carefree excursion throughout the park.
Thinking about the outside atmosphere of the Summertime Royal residence, the devices is geared up with a custom-made noise-cancelling chip. The earphones are of high integrity– they can remove the audio of wind and watercrafts, leaving just clear descriptions. Last National Day throughout the optimal period, Xiao Li was screening by Kunming Lake. When a cruise ship watercraft gone by, the tale of “the definition of the durability peach” in the audio overview was still extremely clear. An American vacationer stated, “Prior to, in various other beautiful areas, the descriptions were constantly surprised by the wind. This time around, I can lastly pay attention to the tales in tranquility.”
The battery life is likewise dependable. It utilizes temperature-resistant battery cells and can last for 12 hours in Beijing’s 10-25 ℃ climate, from 9 a.m. when the gallery available to 5 p.m. It considers just 85 grams, also lighter than a smart phone. Travelers can use it around their necks for an entire day without really feeling weary. Xiao Zhang, that supervises of the devices, stated, “Formerly, when we gathered the makers everyday, we needed to connect in the cords one at a time to bill them. Currently, with our central charging box, we can bill 50 makers each time. Simply by taking a look at the LED lights, we can inform which one is completely billed. It conserves us a great deal of problem.”
4.Easy procedure: Abroad travelers can comprehend it at a look.
The user interface has actually been completely enhanced for English, with just 3 switches: language button, quantity backwards and forwards, and time out. Also senior travelers can start. Salim utilized it for the very first time and picked the Arabic setting in just 2 mins. He grinned and stated, “It’s also less complex than operating my phone. There’s no demand to locate a translator.”
Iii. Modifications after Application: The Tale of Royal Gardens “Spreads Everywhere”.
The system has actually remained in usage in the Summertime Royal residence for 6 months. The adjustments are not simply empty talk; they are actual comments.
1.The remain time of abroad travelers has actually “increased”.
Formerly, abroad travelers invested approximately 2 hours checking out and afterwards left. Currently, they can invest 4 hours– 50% of them will consistently pay attention to the descriptions of the exact same beautiful area, such as initial eavesdroping English to comprehend the background and afterwards in their indigenous language to consider the information. Supervisor Wang was scanning the data and stated, “There was a Spanish vacationer that continued to be for an additional 3 hours simply to pay attention to the tales behind all the murals in the passage. Prior to leaving, he stated, ‘I’ll bring my household below following time.'”
2.Social Circulation “Opens New Doors”.
What stunned Supervisor Wang one of the most was that a boss of a French social organization, after paying attention to the description of the passage paints, particularly gotten in touch with the Summertime Royal residence, wishing to hold a “Chinese Imperial Paint Art Event”. Spanish tourist companies likewise pertained to ask, wishing to present this system to allow neighborhood travelers to learn more about the society of the Summertime Royal residence ahead of time. In the past, our yard society might just be “seen”, yet today it can be “recognized”. This is what a globe social heritage ought to resemble.
Iv. Yingmi’s “Globalization Self-confidence”: Enabling Abroad Individuals to “Use with Self-confidence”.
Numerous abroad travelers ask Xiao Li, “Why is your devices much better to make use of than those in Europe?” The solution depends on our 15 years of build-up:.
1.International qualifications “no mistakes”.
We have actually long passed the European CE and ROHS qualifications. Whether it is Europe, the Center East or the Americas, our digital requirements can all be satisfied. A Dutch vacationer was stressed over whether the devices could be made use of in his home nation. We revealed him the qualification documents, and he immediately really felt happy: “With these certifications, there will certainly be not a problem.”
2.Localized after-sales solution is “never ever doing not have.
We have actually established a customer service factor in Beijing, which is just a 30-minute drive from the Summertime Royal residence. If there is any type of problem with the devices, we can offer on-site solution within one hour. They likewise use 7×24-hour Chinese and English customer care. When, Salim sent out an e-mail at 1 a.m., stating, “I can not button to Arabic.” The customer care replied with a procedure video clip within half an hour and noted the area of the Arabic switch.
3.International situations are “backed”.
We have actually supplied led Tours for the British Gallery and Huawei’s abroad occasion halls, and we are aware of the practices of abroad individuals. Supervisor Wang selected us at the start since we had actually offered the British Gallery and understood “just how to satisfy the demands of abroad travelers”. Supervisor Zhang accountable of abroad company stated.
Conclusion:Allow the tale of the imperial yards be handed down throughout languages.
At night at the Summertime Royal residence, the setup sunlight was radiating on the Seventeen-Arch Bridge. Teacher Mark, using our tourist guide, was taking a look at the last “3 Stars Beaming” paint in the lengthy passage. The German voice from the overview carefully drifted out. While paying attention, he was attracting the information of the paint in his note pad, his face filled with complete satisfaction.
The Yingmi self-guided Scenic tour System in the Summertime Royal residence is not simply an “description device”, yet likewise a “social bridge”– allowing German scholars to comprehend the building knowledge of the Buddha Scent Structure, allowing Arab travelers to realize the symbolic definition of the durability peaches in Kunming Lake, and allowing French trainees to comprehend the tales behind the murals in the Long Hallway. In the future, we will certainly likewise include AR functions to allow travelers to “see” the scene of the Qing Empire royal household boating on Kunming Lake. Include Russian and Portuguese to allow even more travelers from various areas to comprehend the tale of the Summertime Royal residence. Besides, great social transmission ought to not have a language wall surface. What we intend to do is to eliminate this wall surface and allow the royal tale of the Summertime Royal residence plainly get to the ears of every vacationer worldwide. If you have such demands, Yingmi can aid you.
FAQ
Q1: What is the Yingmi self-guided tour system?
A1: It is a wireless audio guide system that provides automated, multilingual explanations for tourists at the Summer Palace, enhancing their sightseeing experience without the need for human guides.
Q2: How many languages does the system support?
A2: The system supports seven languages: Chinese, English, French, German, Arabic, Japanese, and Spanish, covering 93% of overseas tourists’ needs.
Q3: Is the device easy to operate for elderly tourists?
A3: Yes, the interface is optimized with only three buttons (language switch, volume control, and pause), making it simple for all age groups to use.
Q4: What is the battery life of the device?
A4: The battery lasts up to 12 hours, ensuring a full day of use without recharging, even in varying weather conditions.
Q5: Can the system be used in other historical sites?
A5: Yes, Yingmi has experience serving global institutions like the British Museum and can be customized for other locations with proper certifications and support.