Many people have witnessed such a scene in overseas venues: In the bronze ware exhibition area of the British Museum, the explanations of the Chinese team and the introductions of the English tour guides are mixed together. A Japanese tourist wanted to listen carefully to the stories behind the cultural relics, but was interrupted by the continuous amplification sounds. The guide had to shout at the top of his lungs to make sure the audience at the back could hear clearly. The originally quiet exhibition hall became noisy, and even the cultural atmosphere inherent in the cultural relics was diminished. It was not until the Yingmi wireless tour guide system was put into use that things changed – visitors could wear lightweight receivers and listen to explanations in their native language on dedicated channels. The exhibition hall returned to tranquility, and everyone’s visiting experience was immediately enhanced. In fact, it’s not just museums. From art galleries in Europe to grassland scenic spots in Africa, from corporate exhibition halls in Southeast Asia to study bases in the Americas, a wireless tour guide system that can adapt to multiple scenarios is quietly changing the communication methods of venues.
I.The Predicament of the Traditional Explanation Mode
Nowadays, the integration of culture and tourism is getting deeper and deeper, and there are more and more smart venues. However, the traditional interpretation methods have long failed to meet the demands. Several prominent pain points have always been a headache for venue owners:
1.Noise and crosstalk interference
In places like museums and art galleries that require a quiet atmosphere, the sounds from traditional amplification equipment tend to spread everywhere. The explanations from different teams are mixed together, making it difficult for visitors to hear clearly and spoiling the immersive exhibition experience. The enterprise exhibition hall is even more troublesome. The amplified explanations may leak the core technical details, affecting the business secrets.
2.Language barrier
Visitors to overseas venues come from all over the world. There is a demand for tour guides in English, French, Arabic and Spanish. How could there be a full staff of tour guides in all languages? Many tourists can only make wild guesses based on the text descriptions and are simply unable to gain a deep understanding of the value of the exhibits or products.
3.Poor environmental adaptability
The conditions in outdoor scenic spots and historical sites are too complex. The strong winds of the African savannah, the rainfall of the Nordic fjords, and the dense forests of the Southeast Asian rainforests can all cause traditional tour guide devices to malfunction – either the wind makes it hard to hear clearly, or the rain gets damaged, or the sound stops when tourists walk a little further away. Tourists can only chase after the tour guide, making the experience extremely uncomfortable.
4.It’s too troublesome to manage
The demands of different venues vary greatly. If museums, scenic spots, enterprises and conferences each purchase a set of equipment, not only will the cost be shockingly high, but the subsequent storage, charging and maintenance will also be a headache. Especially during peak seasons or when large-scale events are held, situations where the equipment is insufficient and the battery power can’t last often occur.
II.Exclusive interpretation solutions can be found in different venues
A good wireless tour guide system is never a rigid tool that requires a one-size-fits-all approach. Instead, it is an intelligent solution that can be adjusted according to needs, expand functions, and adapt to different scenarios.
1.Museum/Art Gallery
For museums and art galleries, what is most valued is the quiet exhibition atmosphere and the professionalism of the explanations – neither should the explanations disturb others nor should they be understandable to visitors from different countries.
It is recommended to use the team tour guide system. The team tour guide system relies on digital signal transmission. When the tour guide speaks softly, the voice can be accurately transmitted to the tourists’ headphones without any leakage, truly achieving “one person listening to the tour guide, no noise throughout the venue”. Moreover, the receiver is extremely light, weighing only 18 to 25 grams. When hung on the ear, it looks as if it’s not worn at all. Tourists won’t be affected when taking photos or taking notes. Even if multiple teams visit at the same time, there’s no need to worry. Each team has its own dedicated channel. The Chinese group, the English group, and the Japanese group listen to each other separately, and there will definitely be no crosstalk.
The multi-channel tour guide systems is more suitable for the division of exhibition areas in museums and can automatically switch the interpretation audio of different areas. When tourists enter a certain exhibition hall, the receiver automatically plays the corresponding exhibition hall’s explanation. There is no need for the guide to follow them all the time. Tourists can control the pace of their visit by themselves, and the efficiency of the explanation has also been greatly improved.
Multilingual functionality is an essential need for overseas venues. The system itself presets 8 commonly used languages. If you need smaller languages like Arabic, Korean or Thai, you can also customize them specifically.
2.Outdoor scenic spots/sites
The environment of overseas outdoor scenic spots is really too complex. There is only one requirement for the tour guide equipment: durability and stable signal. The team tour guide system of Yingmi is specially designed for outdoor scenarios and is fully capable of withstanding these challenges.
It uses UHF ultra-high frequency technology, which can transmit signals over long distances and stably, with the farthest distance reaching 200 to 300 meters. Just like Longhu Mountain in Jiangxi Province, tourists climb the mountain along the plank road. The guide explains the formation of Danxia landform at the foot of the mountain, but the tourists at the top can still hear clearly without having to run after the group, panting.
Moreover, the water and dust resistance of the equipment is particularly good. The casing is made of industrial-grade material, and it does not affect its use even in light rain or when there is wind and sand. A study tour group on the African savannah reported that when they encountered strong winds on the grassland, the audio guide could still clearly convey knowledge points such as “The tongue of a giraffe is 50 centimeters long” and “the hunting techniques of lions”. In summer, the Tianmu Lake Scenic Area in Jiangsu Province often experiences showers. Even if the equipment gets rained on, it’s fine and still works stably.
There’s no need to worry about battery life either. A single charge can last for 8 to 12 hours, which is more than enough for a day’s visit to scenic spots. After the team is packed up in the evening, the equipment is put into the centralized charging box. It can charge dozens of units at the same time and also disinfect them conveniently. The next day, they can be taken out and fully charged to use, which greatly reduces the management pressure on the staff.
3.Corporate exhibition Hall/Business Reception
The explanations in an enterprise exhibition hall are not merely about conveying information; they also reflect the brand image. The core demands are two: privacy and orderliness – it is necessary to protect the core technical information while ensuring that customers from different countries can clearly understand the product’s advantages.
The guide wears a lightweight transmitter and softly explains the technical details, core advantages and usage methods of the product. The customer wears a receiver and can get very close to look at the product details. This not only ensures that the core information is not leaked, but also avoids the noise like traditional amplification equipment. On the factory Open Day of an overseas enterprise, customer teams from five countries were received in one day. With the multi-channel isolation function of the system, English and German customers each listened to their own exclusive explanations. The entire process was orderly. Customers gave feedback that “they could focus on understanding the products and the experience was much better than before.”
This system can also be customized. The enterprise LOGO can be printed on the equipment, which looks upscale. Multilingual explanations can be recorded in advance. When foreign customers switch to their native language channels, they can accurately grasp the product value without relying on translation software, and their trust in the brand will naturally be enhanced.
III.The core of a set of equipment that can adapt to all scenarios
At this point, some people might ask, how can one set of equipment handle so many scenarios? In fact, the core reason is quite simple. Yingmi has made targeted adjustments in technology, design, service and cooperation model, making “one set of equipment for all” a reality.
1.The technology can be flexibly adjusted to precisely meet the demands of different scenarios
The system is modularly designed and can change core technologies according to the scene: For indoor scenes such as museums and enterprise exhibition halls, 2.4G digital wireless technology is used, which has strong anti-interference ability and will not crosstalk. For outdoor scenes such as scenic spots and historical sites, UHF ultra-high frequency technology should be adopted, which can be transmitted far and stably. There is also a patented noise reduction technology that can specifically filter out noise – footsteps in museums, wind sounds in scenic spots, and machine noises in enterprise exhibition halls, ensuring that all the sounds heard are clear and pure.
2.The detailed design fits the scene, making it both user-friendly and practical
The usage habits of different venues vary, and the equipment design is adjusted accordingly: the equipment in museums should be light and quiet, with receivers weighing only 18 to 25 grams. For outdoor use, if it needs to be durable and have a long battery life, waterproof and dustproof materials should be used, with a battery life of 8 to 12 hours. For research and study purposes, to ensure safety and ease of operation, set an upper volume limit and simplify the operation interface. For enterprises to show professionalism, LOGO customization is supported. After adjusting these details, one set of equipment can be adapted to different scenarios without the need to spend extra money to purchase it.
3.The service is up to date, and overseas users don’t need to worry about the follow-up
Overseas users are most concerned about language and after-sales issues. Yingmi has taken both into account: it can customize explanations in minor languages, whether they are common or niche ones. It also supports global warranty. If the equipment breaks down, it can be repaired and sent back within 10 working days. If you have any questions, we offer 24-hour online technical support. Whether it’s via video or phone, we can guide you step by step on how to operate. They can even help record the explanation content and stick the LOGO. They can handle the entire process for you.
4.Flexible cooperation methods, no need to waste money
If your budget is large, just buy directly; if it’s small, rent. Rent equipment during peak seasons to cope with the peak period and return it during off-peak seasons to avoid waste. Small venues can also engage in joint operations. There is no need to spend a large amount of money on equipment first, and the profits can be shared. Do as cost-effective as possible. Don’t pay for functions you don’t need.
In fact, whether it is the tranquility of museums, the wildness of scenic spots, the professionalism of enterprises, the stability of study Tours, or the smoothness of conferences, the core is to “convey the voices that should be conveyed clearly”. We, Yingmi, have been in operation for 18 years. We have thoroughly understood the demands of various scenarios and can solve all problems with a single set of equipment. This enables overseas users to enjoy professional tour guide services without having to spend extra money.
If you are still worried about the interpretation needs of overseas venues, you might as well try Yingmi wireless tour guide system. One set of equipment can handle all the troubles, making communication smoother and the experience more comfortable.
FAQ
1.How can one wireless tour guide system be suitable for completely different venues, like museums, outdoor scenic spots, and corporate showrooms?
Our system features a modular design with adaptable core technologies. For indoor venues (museums, enterprises), we use 2.4G digital wireless technology for clear, interference-free audio. For outdoor environments (scenic spots, historical sites), UHF long-range technology ensures stable transmission over distances up to 200-300 meters. We also adjust device design—like lightweight receivers for museums and durable, waterproof units for outdoor use—making one system versatile enough for all scenarios.
2.How does the system prevent noise and crosstalk in crowded places like museums?
We employ a team guide system based on digital signal transmission. The guide speaks softly into the transmitter, and the audio is clearly delivered directly to visitors’ headphones without sound leakage. Each tour group operates on a separate, isolated channel, so multiple groups (e.g., Chinese, English, Japanese) can tour simultaneously without any audio crosstalk or disrupting the quiet atmosphere.
3.Can the system support visitors who speak different languages?
Absolutely. The system typically comes pre-loaded with 8 common languages. Furthermore, we offer customized multilingual solutions, including support for less common languages like Arabic, Korean, or Thai. Visitors can simply select their preferred channel to hear professional explanations in their native language, enhancing understanding and engagement.
About us
HEFEI HUMANTEK. CO., LTD. has been dedicated to the research and development and production of tour guide devices for 18 years. Our company mainly deals in team tour guide systems, self-service audio guide systems, multi-channel tour guide systems, and intelligent presentation systems. As an innovative enterprise, Yingmi Technology holds multiple core patents and technical certifications, and its strength is highly recognized. The company possesses H4 national patent core technology, a 7S product guarantee system, and a 9G service system throughout the entire life cycle, ensuring zero accidents from the first unit to one million units, all for the reliable delivery of products and services to customers! The company is committed to creating industry-leading intelligent tour guide solutions through a strategy of integrating online and offline as well as domestic and international interaction, and promoting a comprehensive upgrade of cultural and tourism display experiences.