The Sichuan Museum of Garden and Horticulture Art houses the wisdom of garden-making in Sichuan and Chongqing. However, it once faced difficulties in guiding Tours due to outdoor noise, interference from multiple tour groups, and language barriers among overseas tourists. The Yingmi wireless interpretation system has been optimized for operation and adapted to overseas tourists, successfully building a “sound bridge” for the cross-language dissemination of Ba-Shu garden culture.
I. Contemporary Guiding Challenges of Thousand-Year-old Gardens
In the Sichuan Garden and Horticulture Art Museum, 1,508 pieces (sets) of collections hold the “old foundation” of Ba-Shu garden-making – the gnarled and twisted Sichuan-style bonsai contain the decades of craftsmanship of artisans, and the replicated classical pavilions and terraces even follow the old drawings for the angles of the dougong. Every step you take to explore, you can feel the Eastern wisdom of “harmony between man and nature”. However, this kind of wisdom was always held back by the problem of tour guides in the past few years.
In the open-air exhibition area, the rustling of the bamboo forest and the laughter and chatter of the visitors mingled together. The traditional loudspeakers buzzed for a long time, but the visitors still couldn’t hear clearly. When there is a large team, the Chinese explanations and English introductions are mixed together, making it feel like there is noise stuffed in the ears. What worries the staff the most are overseas tourists. An old Japanese tourist squatted in front of the “Han-style stone lantern” for a long time, pointing at the patterns on the lamp post and wanting to ask about the patented design. However, there was no Japanese-speaking guide in the museum, so in the end, he could only gesture. When the tourist left, he sighed and shook his head.
“During the peak season, the guides in the bamboo forest area have to shout at the top of their lungs. It’s common for their voices to become hoarse. Even when tourists gather around to listen, they can only catch a few fragmented sentences.” “The person in charge of the museum’s operation rubbed his forehead and said, “Last year, an American tourist wanted to learn about the ‘One Inch, Three Bends’ binding technique. We could only use our mobile phones to translate through software, which was very slow. In the end, the tourist didn’t finish listening and left. What a pity!” This gap of “wanting to explain thoroughly but not wanting to hear fully” has become a “roadblock” for the internationalization of garden culture.
Ii. Scenario Implementation of Customized Solutions
After learning about these pain points of the museum, Yingmi Technology did not use a “universal model” to make up for it. Instead, they specially formed a team to conduct on-site research for half a month. Finally, they presented a “tailor-made” wireless interpretation system – covering the entire area from the display cabinets of indoor calligraphy and painting exhibitions to the stone-paved roads of outdoor bonsai gardens. It has also incorporated core requirements such as stable transmission and multi-language adaptation.
1.Anti-interference technology solves the problems in complex environments
Among the six major exhibition areas of the museum, the Sichuan-style bonsai exhibition and the strange stone exhibition are the most “difficult to take care of” : the branches of the century-old Ginkgo trees in the bonsai garden are so thick that they block out the sky, and the display cases in the strange stone exhibition are right next to the corner of the corridor, with electromagnetic signals already chaotic. During the May Day and National Day holidays, more than 2,000 tourists flock in every day, making the signal even more likely to be disrupted. Yingmi has specially adopted 2.4G wireless digital transmission technology and added a customized anti-interference algorithm. During the trial operation on May Day last year, the number of tourists was three times as many as usual. The guide stood 15 meters away beside the Ginkgo tree and pointed at the branches, saying, “This’ one inch, three bends’ technique has to be done slowly along the growth of the tree. It can’t be rushed.” Tourists wearing receivers could hear everything clearly in their ears. They didn’t have to push their way to catch up and could even hear the newly sprouted buds on the branches clearly.
2. Multi-channel parallel support for diversion and guided Tours
Exhibitions of calligraphy and painting as well as ancient architectural components have always been popular check-in spots. In the past, many teams would crowd together to give explanations, mixing Chinese and English, making it impossible for tourists to tell who was talking about what. Now the system has set up 16 independent channels. Even when 8 teams speak simultaneously, they do not interfere with each other. On the day the “Ancient Plaque and Couplet Exhibition” opened last month, the Chinese team was telling the family story behind the plaque “Loyalty and Filial Piety Passed Down Through Generations”, and the English channel simultaneously appeared: This plaque tells the old Chinese custom of “passing on loyalty and filial piety to the family”, and the characters were written by a calligrapher of the Qing Dynasty. Overseas tourists, wearing headphones, don’t have to squeeze with the Chinese team. They can quietly understand the cultural flavor of the plaque. Some tourists even take notes in notebooks while listening.
3. The low-power design is suitable for all-day operation
The museum is open from 9 a.m. to 5 p.m., and the equipment has to last for 8 hours. The receiver of the Yingmi can last for 8 to 10 hours. Volunteers led them to visit all the exhibition areas, and the battery was still sufficient when the museum closed in the afternoon. Sister Li, who is in charge of equipment management, is most satisfied with this centralized charging box: “Previously, I had to rummage through the warehouse to collect the equipment. Now, it can charge 60 units at a time. Just by looking at the LED lights, I can tell which one is fully charged. It saves a lot of trouble.” ” There is also a head-mounted design, which is made of lightweight materials. Last time, a 70-something elderly person wore it for the whole afternoon and said, “It doesn’t press on the ears. It’s much more comfortable than the previous large headphones.” Children are also willing to wear it and won’t pull it down after wearing it for a while like before.
Iii. Cultural Communication Considerations Behind Technology
When developing this system, Yingmi did not merely focus on the “parameter table”, but also thought about how to help the garden culture “go global” – every detail was filled with the little thought of “making overseas tourists understand” :
1.Multilingual synchronous output
It is not merely a simple support for Chinese, English, Japanese and Korean. The content is meticulously extracted sentence by sentence by the museum in collaboration with the senior professors from the History Department of Sichuan University. For instance, when discussing the differences between Sichuan-style bonsai and Japanese bonsai, one would clearly state, “Sichuan-style bonsai emphasizes’ freehand brushwork’, much like Chinese ink-wash painting.” Japanese bonsai emphasizes “regularity” and pays more attention to symmetry. The fear is that if it is said wrongly, it will bring shame to the culture and make overseas tourists hear only practical and valuable information.
2.Noise reduction technology restores cultural details
Professional microphones can “filter” out environmental noise. A while ago, there was a light drizzle. The guide at the orchid exhibition said, “The petals of the spring sword will slightly open in the morning, and you can hear a soft rustling sound.” If it were in the past, the “dada” sound of raindrops hitting bamboo leaves would have been drowned out long ago, but now overseas tourists can clearly hear this. Even the patterns on the petals of the “Spring Sword” are clearly remembered.
3.Adapt to overseas usage habits
The operation interface does not contain complex text; it is full of internationally common small ICONS. The receiver has specially added volume shortcut keys and language switch keys. A tourist from the United States, when holding the receiver for the first time, pressed it twice and it switched to the English channel. He even joked with the administrator, “No need to refer to the manual. Just press it twice and you’ll get it. It’s so convenient!”
IV.Experience Upgrade with Data Witnessing
Three months after the system was put into use, the changes are obvious: the average stay time of overseas tourists has increased from 40 minutes to 75 minutes. Some tourists still switch languages back and forth to listen – first listening to Chinese to understand the background, and then listening to English to remember the details. The satisfaction rate of multilingual services has reached 92%. The guestbook is filled with positive reviews. Some tourists drew a smiling face and wrote, “I can hear clearly and understand. Finally, I can enjoy the park properly.” The complaint rate of the team’s explanations has dropped by 60%. The common problems of “not being able to hear clearly” and “quarrelling with each other” that used to occur have never happened again. The efficiency of the volunteers has also increased by 40%. Previously, they could only serve 20 people at a time, but now they can serve 40 people simultaneously, eliminating the worry of “not being able to take care of everything”.
“The Yingmi system has truly brought cultural heritage to life.” ” When the museum director mentioned something, he smiled and said, “There was a German horticulturist with white hair. While visiting, he kept holding a receiver and listening to English explanations. After hearing the concept of ‘seeing the big picture through the small details’ of Sichuan-style bonsai, he immediately asked us for our contact information.” Not long after I got back, I sent an email saying that I wanted to have a technical exchange. Now both sides are already discussing holding a Sichuan-style bonsai skills exhibition next spring. You see, this is the use of technology, which can enable culture to communicate across languages.
V. Local Practices of Global Services
Having been engaged in the professional interpretation field for so many years, Yingmi has always adhered to the principle of “thoroughly understanding the local scene first, and then adapting to global demands”. This collaboration with the museum is no exception Before the cooperation, a small team was specially formed and spent a whole week in the museum, visiting all 12 exhibition areas. They found that the brick walls in the ancient architecture exhibition area were so thick that the signal couldn’t pass through at all, so they added additional relay equipment. In the corner of the bonsai garden, there is a bamboo forest blocking the signal. So, the signal range of the receiver was adjusted to ensure that every corner was covered, even the stone bench at the end of the corridor could be heard clearly.
Technical support is also available 24 hours a day and comes with services in both Chinese and English. Last month, a South Korean tourist had a receiver that suddenly stopped making sound. He was extremely anxious and sent an email for help. The technicians from Yingmi replied within half an hour. They not only provided English instructions but also attached a short video, teaching step by step how to adjust it. Not long after, the tourist replied, “It’s done. Thank you.”
The system still leaves a loophole for upgrading. Once it is connected to AR Tours in the future, tourists can wear a pair of lightweight glasses and watch the bonsai grow from seedlings while listening to the explanations. The dynamics of how they are shaped and pruned will all be displayed. At that time, it will be more intuitive for overseas tourists to understand.
This approach of “firmly establishing local roots and then connecting to global lines” is actually quite similar to the path taken by Sichuan enterprises to go global – just as XGIMI Technology has opened up overseas markets with localized products, Yingmi also aims to use this “down-to-earth” scene solution to turn professional technical explanations into a “bridge” for cross-cultural communication.
Conclusion: Let the voice of culture reach far and wide
Now, walking in the Sichuan Garden and Horticulture Art Museum, stepping on the blue bricks and gazing at the black tiles, the explanations in my ears are neither noisy nor noisy. It’s just right to listen to the old techniques of the Qingchuan School of bonsai and the old stories of the ancient plaques. The wireless tour guide system of Yingmi not only solves the old problem of guided Tours, but also builds a “sound bridge” for culture – allowing the wisdom of garden-making in Sichuan and Chongqing to overcome the language barrier and safely reach the hearts of overseas tourists.
In the future, Yingmi will continue to refine the museum scene plan: for instance, upgrade the AI noise reduction further. From then on, even on rainy days, no matter how loud the rain is, it can still be heard clearly. With the addition of a cloud management system, administrators can view the status of all devices on their computers without having to run around all the time. After all, whether it is the garden museum in Sichuan or other cultural venues, good things need to be seen and heard by more people – this is not only the responsibility that Yingmi, as a technology enterprise, should shoulder, but also to enable more cultures to reach the world through this “bridge of sound”.