In the northwest suburban areas of Beijing, the 293-hectare Summer Royal residence wakes up early, covered in the morning haze. As quickly as the glazed ceramic tiles of the Buddha Scent Structure captured the very first ray of sunlight, numerous tourists collected at the entryway of the Renshou Hall. A French girl hung an Yingmi wireless Audio Guide on her canvas bag. When she reduced her head to readjust her language, the pointer of her hair brushed up over the sculpted home window latticework. German designer Muller, holding a note pad, was encountering the audio overview and picking the “Design Professional Network”. Nowadays, visitors that come below seldom have the loud paper overview maps in their hands. The majority of them put on these little tools and stroll slowly in the direction of the lengthy passage and Kunming Lake. The Yingmi self-service tour guide system has actually been set up, providing tourists with a deep experience of taking in the sights.
I. The “Tourist Guide Problem” of the Summer Royal Residence: The Tale of the Imperial Yard “Can Not Be Handed down”
Supervisor Wang from the procedure division of the Summer Royal residence constantly sighs whenever he discusses the previous troubles in assisting Tours: “We have more than 20 important breathtaking areas, yet our descriptions can just cover both Chinese and English, and just concentrate on 10% of the core breathtaking areas.” As Quickly As, Teacher Mark brought his pupils to examine the Buddha Scent Structure and would like to know “just how the 4 eaves bear weight”. He located 3 employee, yet none understood German. In the long run, they might just look for “3 floorings and 4 eaves” on their smart phones. The pupils discussed around the display for a long period of time, yet still could not figure it out. These circumstances are not unintended; they are the discomfort factors that the Summer Royal residence has actually been subduing for several years.
1.Multilingual space: Abroad tourists “can not comprehend” the tales of yards
All type of abroad visitors involve the Summer Royal residence: German scholars research study style, Arab tourists wonder regarding imperial background, and French pupils are stressed with paint art. Nonetheless, the need for small languages is all satisfied by “translation software application + motions”. Last loss, Salim would like to know why Kunming Lake remained in the form of long life peaches. The personnel stated in English, “it’s an icon of long life.” When he asked once again, “For whom are long life peaches hoped?”, he could not address. He later on attracted a long life peach in the guestbook and created “would like to know its meaning” beside it. Taking a look at that illustration, I really felt rather guilty. Xiao Li, that was in charge of the function, stated.
What’s a lot more awkward is the translation of specialist terms– Teacher Mark would like to know the “precise brushwork method” of passage paint, yet his smart phone equated it as “great brushwork”. The pupils had no idea in any way which conventional Chinese paint method this was. When they were leaving, they stated, “Such a stunning tale, it resembles seeing a pantomime.” I really felt especially unpleasant hearing that. Supervisor Wang stated.
2.“Losing out” on independent traveling: Conventional descriptions keep back the rate
Abroad tourists seeing the Summer Royal residence all like to “grind gradually”: they invest 20 mins taking a look at a colored paint in the lengthy passage, taking images by the Kunming Lake, and intend to avoid the dull breathtaking areas and head straight to the Buddha Scent Structure. Nonetheless, in conventional team Tours, you need to comply with a taken care of path. The tourist guide states, “Quit below for 5 mins.” As quickly as you comprehend the repainted “Chang ‘e Traveling to the Moon”, you are prompted to go down.
A French old woman informed me, “Signing up with a scenic tour team resembles capturing a train. Equally as I located the enjoyable of repainting the passage, I was drawn to take a boat journey.” Xiao Li bears in mind extremely plainly that there was likewise a Japanese vacationer that shed the team in order to take even more images of the Seventeen-Arch Bridge. In the long run, he might just comply with various other overviews and pay attention to fragmented material. “He stated, ‘I initially intended to experience the harmony of the imperial yard, yet wound up looking for a team throughout the procedure.'”
3.Loud setting “faint”: All-natural noises hush the descriptions
The Summer Royal residence has numerous outside breathtaking areas. The wind by Kunming Lake, the audio of the engines of the cruise liner, and the discussions of tourists in the lengthy passages frequently hush the descriptions. I had actually attempted making use of a little loudspeaker prior to. As quickly as the overview opened his mouth, the tourists appreciating the sight close-by frowned. Without a loudspeaker, individuals in the back row could not listen to plainly. As Quickly As, an American vacationer intended to find out about the concept of “9 water networks” of the Seventeen-Arch Bridge. The overview might just go near to his ear and state that both were as well close and were misinterpreted by various other tourists as having a disagreement. Supervisor Wang remembered this event, really feeling both delighted and defenseless. “What’s a lot more irritating is that the signal of the previous audio overview would certainly be removed outdoors. Equally as I mentioned ‘bridge opening style can reduce water resistance’, the audio iced up to ‘bridge opening style can …'” “Site visitors can just think the 2nd fifty percent of the sentence ‘water blockage’.”
4.The devices is “not thoughtful”: made complex procedure + brief battery life
Formerly, the park had actually made use of tourist guide makers of various other brand names. The user interfaces were done in Chinese, and abroad tourists invested a long period of time taking a look at the switches yet had no idea just how to transform them on. The battery life is likewise poor. It lacks power after just 4 hours. When tourists see the Scent Structure, they can just ask the personnel to change the devices. A Spanish vacationer was midway with his scenic tour when the device instantly closed down. He held the gadget and asked anywhere, “where to bill.” Eventually, he needed to surrender and comply with others. Xiao Li stated.
Ii. Yingmi Self-Guided Scenic Tour System: A “Cultural Decoder” Custom-made for the Summer Royal residence.
After learning more about these troubles, we really did not risk to make use of the “global” devices to comprise the numbers. Everyday, the group complied with Xiao Li to tape the vacationer paths, seeing everybody remain the lengthiest at the Long Hallway, the Buddha Scent Structure, and Kunming Lake. They frequently inquired about “coloured tales”, “building workmanship”, and “historic background”, and also determined the signal insurance coverage at the top part of the Buddha Scent Structure a number of times. Ultimately, they drew out the self-service tourist guide system. Every layout is customized to the demands of abroad tourists:.
1.7 languages + specialist material: Making sure Every tale is “flawless”.
The system sustains 7 languages consisting of Chinese, English, French, German, Arabic, Japanese and Spanish, specifically covering 93% of the abroad tourists’ demands at the Summer Royal residence. A lot more notably, the material of the description was not arbitrarily equated. It was thoroughly chosen sentence by sentence in collaboration with historic professionals and elderly translators from the Summer Royal residence.
When talking about the “8 Immortals Going Across the Sea” paint in the passage, The German variation would certainly state “Jeder der acht Unsterblichen nutzt ein einzigartiges Mittel– Li Tieguai mit seinem Krug” “Zhang Guolao mit seiner Faustel”, completely discussed the routine executes and ramifications of each divine being;.
When it involves the form of the long life peach in Kunming Lake, The French variation would certainly state “La forme du lac est un peche de longevite, symbole de Qianlong put souhaiter la longevite a sa simple” (the lake looks like a long life peach, It was an icon of Emperor Qianlong’s true blessing for his mommy.
When Teacher Mark brought the pupils back this springtime, they paid attention to the descriptions of the Scent Structure in German and every now and then attracted architectural layouts in their note pads. “Prior to, I might just think, yet today I can also comprehend just how the eaves’ curvature can hold up against the wind. It’s also far better than the experience in the Berlin Gallery!” Mark held Supervisor Wang’s hand and stated.
2.Centimeter-level setting picking up: “Immediately opens up” when coming close to breathtaking areas.
Understanding that tourists like to roam freely, we have actually pasted undetectable superhigh frequency tags beside each breathtaking area. When tourists stroll within 1 meter with the gadget, they do not require to press any type of switches, and the gadget will immediately cause the description.
— When you get to the “3 Fights Versus the White Bone Satanic force” paint in the passage, initial gently prompt “Vous regardez maintenant la peinture ‘Xiyouji'” (what you are seeing currently is the paint of “Trip to the West”), and afterwards inform the tale;.
— Going To Kunming Lake, “Ce lac a ete cree necklace la dynastie Qing put les loisirs de la famille imperiale” (this lake was made use of for recreation by the Qing royal family members) will certainly be presented initially. Allow’s discuss the beginning of the form of the long life peach.
Upon increasing the Buddha Scent Structure, you will immediately change to the building motif and be discussed the “Load-bearing concept of the 4 eaves”.
Salim walked around Kunming Lake with the devices, talking as he went and also informed me, “It resembles there’s a devoted Chinese overview following you.” Xiao Li grinned and stated that one of the most unusual point throughout the examination was the “no cross-noise”– even if tourists strolled in between the passage and the Paiyun Hall, the devices would certainly not cause arbitrarily and would certainly not need to wait till they stood at the target breathtaking area to talk.
3.High-fidelity Audio decrease + 12-hour battery life: Appreciate a carefree scenic tour throughout the park.
Thinking about the outside atmosphere of the Summer Royal residence, the devices is geared up with a custom-made noise-cancelling chip. The earphones are of high integrity– they can remove the audio of wind and watercrafts, leaving just clear descriptions. Last National Day throughout the optimal period, Xiao Li was screening by Kunming Lake. When a cruise ship watercraft gone by, the tale of “the meaning of the long life peach” in the audio overview was still extremely clear. An American vacationer stated, “Prior to, in various other breathtaking areas, the descriptions were constantly surprised by the wind. This time around, I can lastly pay attention to the tales in tranquility.”
The battery life is likewise reputable. It utilizes temperature-resistant battery cells and can last for 12 hours in Beijing’s 10-25 ℃ climate, from 9 a.m. when the gallery available to 5 p.m. It considers just 85 grams, also lighter than a smart phone. Tourists can use it around their necks for an entire day without really feeling weary. Xiao Zhang, that is in charge of the devices, stated, “Formerly, when we gathered the makers everyday, we needed to connect in the cables one at a time to bill them. Currently, with our central charging box, we can bill 50 makers each time. Simply by taking a look at the LED lights, we can inform which one is completely billed. It conserves us a great deal of problem.”
4.Easy procedure: Abroad tourists can comprehend it at a look.
The user interface has actually been completely enhanced for English, with just 3 switches: language button, quantity backwards and forwards, and time out. Also senior tourists can start. Salim utilized it for the very first time and picked the Arabic setting in just 2 mins. He grinned and stated, “It’s also less complex than operating my phone. There’s no demand to locate a translator.”
Iii. Adjustments after Application: The Tale of Royal Gardens “Spreads Everywhere”.
The system has actually remained in usage in the Summer Royal residence for 6 months. The adjustments are not simply empty talk; they are real comments.
1.The remain time of abroad tourists has actually “increased”.
Formerly, abroad tourists invested approximately 2 hours seeing and afterwards left. Currently, they can invest 4 hours– 50% of them will repetitively pay attention to the descriptions of the exact same breathtaking area, such as initial paying attention in English to comprehend the background and afterwards in their indigenous language to consider the information. Supervisor Wang was scanning the data and stated, “There was a Spanish vacationer that continued to be for an added 3 hours simply to pay attention to the tales behind all the murals in the passage. Prior to leaving, he stated, ‘I’ll bring my family members below following time.'”
2.Social Circulation “Opens New Doors”.
What stunned Supervisor Wang one of the most was that a boss of a French social organization, after paying attention to the description of the passage paints, particularly spoken to the Summer Royal residence, wishing to hold a “Chinese Imperial Paint Art Event”. Spanish tourist companies likewise pertained to ask, wishing to present this system to allow regional tourists to learn more about the society of the Summer Royal residence ahead of time. In the past, our yard society might just be “seen”, yet today it can be “acknowledged”. This is what a globe social heritage ought to resemble.
Iv. Yingmi’s “Globalization Self-confidence”: Allowing Abroad Individuals to “Use with Self-confidence”.
Numerous abroad tourists ask Xiao Li, “Why is your devices much better to make use of than those in Europe?” The solution depends on our 15 years of build-up:.
1.International qualifications “no mistakes”.
We have actually long passed the European CE and ROHS qualifications. Whether it is Europe, the Center East or the Americas, our digital requirements can all be satisfied. A Dutch vacationer was stressed over whether the devices could be made use of in his home nation. We revealed him the qualification documents, and he quickly really felt happy: “With these certifications, there will certainly be not a problem.”
2.Localized after-sales solution is “never ever doing not have.
We have actually established a customer service factor in Beijing, which is just a 30-minute drive from the Summer Royal residence. If there is any type of problem with the devices, we can offer on-site solution within one hour. They likewise use 7 ×24-hour Chinese and English customer care. As Quickly As, Salim sent out an e-mail at 1 a.m., stating, “I can not button to Arabic.” The customer care replied with a procedure video clip within half an hour and noted the area of the Arabic switch.
3.International situations are “backed”.
We have actually supplied led Tours for the British Gallery and Huawei’s abroad occasion halls, and we are aware of the practices of abroad individuals. Supervisor Wang selected us at the start since we had actually offered the British Gallery and understood “just how to satisfy the demands of abroad tourists”. Supervisor Zhang accountable of abroad company stated.
Allow the tale of the imperial yards be handed down throughout languages.
At night at the Summer Royal residence, the setup sunlight was radiating on the Seventeen-Arch Bridge. Teacher Mark, using our tourist guide, was taking a look at the last “3 Stars Beaming” paint in the lengthy passage. The German voice from the overview carefully drifted out. While paying attention, he was attracting the information of the paint in his note pad, his face filled with complete satisfaction.
The Yingmi self-guided tour System in the Summer Royal residence is not simply an “description device”, yet likewise a “social bridge”– allowing German scholars to comprehend the building knowledge of the Buddha Scent Structure, allowing Arab tourists to realize the symbolic meaning of the long life peaches in Kunming Lake, and allowing French pupils to comprehend the tales behind the murals in the Long Hallway. In the future, we will certainly likewise include AR functions to allow tourists to “see” the scene of the Qing Empire royal family members boating on Kunming Lake. Include Russian and Portuguese to allow even more tourists from various areas to comprehend the tale of the Summer Royal residence. Besides, great social transmission ought to not have a language wall surface. What we intend to do is to eliminate this wall surface and allow the royal tale of the Summer Royal residence plainly get to the ears of every traveler worldwide. If you have such demands, Yingmi can aid you.
FAQ
Q1: How does the automatic triggering work at scenic spots?
A1: Invisible radio frequency tags are placed near each spot, and when tourists approach within 1 meter, the device automatically plays the explanation without any button presses.
Q2: What languages are available for professional terms?
A2: All seven languages include professionally translated content for architectural, historical, and cultural terms, ensuring accuracy and depth.
Q3: Can the device be used in extreme weather?
A3: Yes, the battery is temperature-resistant and designed to last 12 hours in typical Beijing weather, from 10°C to 25°C.
Q4: How does Yingmi ensure content quality?
A4: Content is developed in collaboration with historical experts and senior translators from the Summer Palace, with each sentence carefully selected for authenticity.
Q5: Is there a warranty or support for international tourists?
A5: Yingmi provides international certifications (CE, ROHS) and 7×24 bilingual customer service, with quick on-site support in Beijing.