Under the global wave of smart tourism, one-to-many tour guides in scenic spots are no longer merely “amplification tools”, but key equipment for enhancing service quality and conveying cultural values. For overseas scenic area operators, they have to deal with tourists from different countries every day and also handle complex scenarios such as tropical rainforests, ancient castle complexes, and large theme parks. Choosing the right interpretation system is extremely important – it must have stable signals, clear sound quality, and be compatible with multiple language requirements. Only in this way can international tourists understand clearly and have a pleasant time, and also demonstrate the professional level of the scenic area.
The E8 team explanation system launched by Yingmi is specifically designed for one-to-many scenarios in overseas scenic spots. Today, starting from the core elements of selection, combined with the actual performance of E8 and customer cases, we will provide a practical reference for friends in overseas scenic spots.
I. Core Requirements for Choosing one-to-Many Tour Guides in Overseas Scenic Spots
The situation in overseas scenic spots is quite different from that in China. Tourists come from all over the world and the scenes are complex. When choosing a tour guide, one should not only look at the surface parameters but also focus on the core points that truly affect its use.
1. The signal must be stable
The terrain of overseas scenic spots is too diverse – some are by the sea, and strong winds can easily affect the signal. Some are large theme parks, crowded with tourists, and it is very common for multiple teams to give explanations simultaneously. There are also clusters of ancient castles with many stone buildings, making it easy for signals to be blocked. If the audio guide keeps disconnecting or switching frequencies, the tourists will lose track of time while listening, and their experience will immediately drop.
So when making a selection, it is necessary to consider whether it has strong anti-interference ability, whether it can not affect each other when multiple teams are running in parallel, and whether the transmission distance is sufficient to cover the maximum span of the scenic area. As we have encountered, some scenic spots have reported that the equipment they used before would “break down” during holidays when there were many people. Later, the problem was solved after they switched to E8. This shows the importance of signal stability.
2. The sound quality should be clear and multiple languages should keep up
International tourists come from different countries. Some may not have very good hearing, while others have a need for minor languages. The sound quality and language support must not be taken lightly. The sound quality is blurry and there is noise. Tourists can’t hear the explanations clearly. No matter how good the story of the scenic spot is, it can’t be spread. If only English is available, tourists from countries like Japan and the Middle East won’t be able to have a good experience, which will directly affect the international reputation of the scenic area.
Therefore, the audio guide must have noise reduction function, capable of filtering out environmental sounds such as wind noise and crowd noise, and the human voice should be clear. In terms of languages, it should at least cover commonly used ones such as English, French, German, Japanese and Korean. It would be even better if it could support custom input. For instance, some scenic spots have specific source areas of tourists. For example, if there are many Arab tourists, Arabic explanations can be added.
3. Durable, easy to manage, and capable of withstanding frequent use
The annual reception volume of overseas scenic spots is usually very large. The tour guide devices are used by dozens or even hundreds of tourists every day, and charging, storage and maintenance are all big problems. If the equipment is not durable and breaks easily after a drop, or if it charges slowly or is stored in a messy manner, the staff will have to spend a lot of time maintaining it, which is not only labor-intensive but also affects operational efficiency.
Therefore, the equipment must be sturdy and resistant to water and minor drops. After all, when used outdoors, it is inevitable to encounter rainy days or accidental drops from tourists. The battery life is long enough to last at least a whole day without the need for frequent charging. In terms of management, it is best to have dedicated charging boxes and storage boxes that can be used for batch charging and disinfection, and also facilitate inventory checks. This way, staff can save a lot of trouble.
4. The cost performance should be high. Don’t waste money
Overseas procurement involves costs such as tariffs and transportation. If the initial investment in equipment is high and the later maintenance is also expensive, it will be a considerable burden for the scenic area. However, one should not only focus on low prices. If one buys inferior products, problems will arise in no time, which will only be a waste of money.
So the one that offers “one-time investment, long-term benefits” should be chosen – it doesn’t require complex installation and can save installation costs. It has good durability, requires less maintenance and can save maintenance costs. The function just matches the demand. Don’t buy those flashy but impractical additional functions. This is the most cost-effective way.
Ii. E8 Team Explanation System: A “Customized Solution” Tailored to the Needs of Overseas Scenic Spots
When we were developing the E8 system, we focused on the demands of overseas scenic spots. From signal, sound quality to management, every function has been tested in actual scenarios, all to ensure that scenic spots can use it with peace of mind and tourists can use it comfortably.
1.With the support of dual-frequency technology, even the most complex environmental signals remain stable
E8 employs U-band high-frequency radio waves combined with 2.4G digital wireless technology and has undergone special circuit processing. Its anti-interference capability is much stronger than that of traditional infrared devices. Its carrier frequency is between 860MHz and 870MHz. This frequency band avoids the interference of civilian signals such as mobile phones and WiFi, and the transmission distance can reach over 200 meters. It can cover the lakeshore of large scenic spots and mountain forest trails.
For the situation where multiple teams operate in parallel, the E8-T transmitter has 200 adjustable channels, and the E8-GT main speaker also has 99 channels. Different teams can choose different channels, so even if dozens of groups are explaining simultaneously, there will be no frequency crossover. Moreover, the receiver is particularly easy to operate. Just press the SET button upon startup, and it will automatically search for signal connections without the need for manual frequency adjustment. The next time it is turned on, it can still remember the previous channel. Even if international tourists are not familiar with the equipment, they can quickly get the hang of it.
When the Xiamen Gulangyu Scenic Area (5A) was using E8 before, it received over a thousand international tourists in a single day, with more than 20 teams providing explanations simultaneously. The signal never had any issues. The scenic area reported that “tourists no longer complained about unclear hearing or disconnection.” This is the best proof of the stability of the signal.
2.The sound quality is clear and the language range is complete, making it understandable and comfortable for tourists to listen to
We have put a lot of effort into the sound quality of E8. We have adopted a zero-latency radio receiving front end and a digital audio processing back end. The human voice reproduction is very high. Even in a noisy environment, tourists can clearly hear every detail of the explanation. The receiver can also adjust the volume. Tourists can adjust it according to their own hearing conditions. The in-ear and over-ear headphones that come with it are also very comfortable. They won’t hurt even if worn for a long time and can be used by both the elderly and children.
In terms of languages, the E8-GT main speaker is equipped with 8 commonly used languages as standard. If the scenic area has special requirements, it can also be customized and added. For example, some European scenic areas will add Italian and Spanish, and some Middle Eastern scenic areas will add Arabic. It can also store 9,999 pre-stored explanations. For instance, the introduction of each cultural relic in the museum and the story of each scenic spot in the scenic area can all be recorded in advance. This not only solves the problem of difficulty in recruiting guides who speak minority languages but also ensures the accuracy of the explanation content.
Moreover, the E8-GT supports two modes – manual explanation and pre-stored explanation script playback. For small teams that want in-depth interaction, manual explanation is preferred. When there is a large flow of tourists, pre-stored explanations can be used without the need for additional equipment, which is particularly flexible. When the National Museum of Nationalities of China adopted E8, it was precisely through this function that the stories of its collection of cultural relics were accurately conveyed to tourists from different countries, and the approval rate immediately rose to over 95%.
3.Durable and easy to manage, with less worry for staff
The body of E8 is made of high-strength materials. It is not afraid of a drop or water splashing, and is fully capable of handling complex outdoor environments. It is also light in weight. The in-ear receiver weighs only 18 grams and the ear-hook type 25 grams. Tourists feel almost nothing when wearing them and it won’t affect their visiting experience. The battery life is also impressive. The receiver can last for 8 to 10 hours on a single charge, and the transmitter can last even longer, over 15 hours. There is no problem at all for the scenic area to operate from opening to closing.
In terms of management, we have equipped dedicated contact-type charging boxes and storage boxes, which are particularly practical. The charging boxes come in 36-digit, 40-digit and 48-digit configurations. They can be used simply by plugging in and can intelligently adjust the charging mode. This not only ensures fast charging but also protects the battery and extends its service life. Moreover, they are equipped with a standard ultraviolet disinfection function, making them hygienic for tourists to use. The storage box is made of aluminum alloy and contains EVA shock-absorbing cotton. Each device has an independent slot, which not only protects the devices from bumps but also facilitates inventory checks. Staff can complete the charging, disinfection and storage of 500 devices in one hour, saving half the time compared to before.
Iii. Practical Application Cases of E8 in Relevant Overseas Scenarios
E8 has served many overseas scenic spots, museums and enterprises, and its performance in different scenarios has been very stable. Here, I would like to share a few typical cases with you for your reference.
1.High-traffic guided tour of 5A Scenic Spots: Tianmu Lake Scenic Area in Jiangsu Province
The Tianmu Lake Scenic Area in Jiangsu Province is a 5A-level scenic spot. It receives over one million overseas tourists every year. The scenic area has a large span and scattered scenic spots. There are particularly many tourists during holidays. The previously used tour guide equipment would disconnect during peak hours, resulting in many complaints from tourists. Later, I switched to E8. With 200 channels, it met the interpretation needs of different languages and lines. The transmission distance of 200 meters covered the entire scenic area. Whether by the lake or in the mountains and forests, the signal was very stable.
The staff of the scenic area said that even if there are 30 teams providing explanations at the same time now, there is no frequency confusion. Tourists have reported that “they can hear very clearly and don’t need to get very close”, and the satisfaction with the tour guide service has increased by 30%. Moreover, the charging box and the storage box are particularly useful. Previously, it took three people two hours to organize the equipment, but now it only takes one person one hour. The efficiency has improved significantly.
2. In-depth Museum Introduction: The Museum of Ethnic Cultures of China
The National Museum of Nationalities of China is a national-level museum that frequently receives overseas delegations and needs to convey ethnic cultures through explanations in multiple languages. They chose the E8-GT main speaker, equipped with an in-ear receiver. It covered the major source areas in 8 languages and had 9,999 pre-stored explanations detailing the historical background of each cultural relic.
The teacher at the museum said that in the past, it was particularly difficult to find guides in minor languages. Now, with E8, there is no need to worry about this problem anymore. Moreover, the sound quality is excellent, and the detailed stories of the cultural relics can be accurately conveyed to the visitors. Overseas tourists have also given feedback, saying, “The operation is very simple. Just put it on and you can listen. The sound quality is much clearer than the devices we used before.” The praise rate for the tour guide service has always been very high.
IV.When choosing a one-to-many audio guide for overseas scenic spots, these pitfalls should be avoided
There are many brands of audio guides on the market. Some products look good in terms of parameters but are not practical in use. When purchasing for overseas scenic spots, it is essential to avoid these pitfalls.
1.Don’t believe in “falsely labeled parameters”; be sure to conduct actual measurements
Some brands claim that their devices can transmit data for 300 meters, but when actually used in scenic spots, the connection is disconnected after 100 meters. It was said to last for 12 hours, but in reality, it ran out of power after 6 hours of use. So when making a selection, it is essential to ask the supplier to provide samples and test them in the actual environment of the scenic area – for instance, test the anti-interference ability in crowded places, measure the transmission distance at the farthest scenic spots, and test the battery life for a continuous day. Only in this way can you know whether the parameters are genuine.
All the parameters of our E8 have been tested by a third party and verified through actual use by customers. For instance, the transmission distance has been tested in the Tianmu Lake Scenic Area. It can still be clearly received from 200 meters away. There is absolutely no false labeling.
2.Don’t be greedy for “multiple functions”; the core demands are what matter
Some products are equipped with a lot of functions, such as taking photos and being able to connect to the Internet, but the signal is unstable and the sound quality is poor. These additional functions are completely useless. When choosing overseas scenic spots, you should first think clearly about what you need most – stable signal and clear sound quality, or multiple languages and easy management. Focus on these core requirements and make your selection. Don’t spend more money on useless functions.
E8 focuses on the core requirements of one-to-many explanations, doing well in aspects such as signal, sound quality, battery life, and management. It has no redundant functions and is actually more practical.
3.Don’t neglect “after-sales service”. Cross-border maintenance is very important
The most feared thing in overseas procurement is that when the equipment breaks down, no one will repair it, or the maintenance has to wait for a long time. So when making a choice, it is essential to ask the supplier clearly whether they offer global after-sales service, whether they can provide multi-language support, how long it will take for repairs, and whether they have spare equipment.
We have after-sales technical centers in many regions around the world. When overseas customers have problems, we respond promptly and guarantee the return for repair, so that scenic spots will not be delayed in operation due to equipment issues.
4.Don’t just look at “low price”; reputation and case studies are more important
Some products are very cheap, but they break down in no time and the repair cost is very high, which is not cost-effective at all. When making a choice, you should check how long the brand has been in the industry, whether it has served well-known clients, and if there are any actual cases.
V. Conclusion: Choose the right E8 to make the tour guide services in overseas scenic spots more professional
Nowadays, the integration of culture and tourism around the world is becoming increasingly in-depth. One-to-many tour guides have become an important tool for overseas scenic spots to enhance service quality and attract international tourists. The Yingmi E8 team explanation system is the result of our 15 years of technological accumulation. From stable signals and clear sound quality to multi-language support and convenient management, every detail has been considered for overseas scenic spots. Moreover, it offers comprehensive global services, allowing scenic spots to purchase with confidence and use with peace of mind.
Whether it is a 5A scenic area, a museum, or industrial tourism for enterprises, E8 can meet the demands, helping the scenic area accurately convey the stories and cultural connotations of the scenic spots to every international tourist and enhance the international competitiveness of the scenic area.
If friends from overseas scenic spots want to know about E8’s overseas customized solutions or apply for sample testing, they can contact us at any time through our official channels. We will provide one-on-one professional consultation and, based on the specific needs of the scenic spots, offer the most suitable solutions to help overseas scenic spots create world-class tour guiding experiences. Yingmi Customer Service Hotline: 400-990-7677 Official website: www.it2002.com, always ready to provide you with exclusive tour plans.