Buddies that are participated in abroad social tourist and exhibit hall operation have to have all been troubled by the rental problem of audio guide tools: there are long lines of vacationers before the hands-on Windows, and some people leave in a hurry without being able to rent out one in time. When it was shutting time, there were still vacationers holding the devices and not able to find an area to return it. Daily after work, I need to manually charge and decontaminate the devices. Not just do I function up until twelve o’clock at night, yet I’m likewise always stressed over which one I could miss out on. At the end of the month, when we take stock of the devices, it’s either missing out on or the battery degree is incorrect, and the accounts do not compare either. These troublesome concerns not only cheapen the vacationers’ experience yet also break the operation team.
In fact, all these troubles can be dealt with by a set of self-service tour guide rental cabinets. We, Yingmi, have actually been taken part in the production of interpretation tools for 18 years. We have actually aided over 6,000 places worldwide apply this system, from the British Gallery to the Taihu Lake Scenic Area in Suzhou, and the feedback has actually been specifically favorable. It doesn’t need human guidance. Vacationers can rent out and return the devices on their own. It can also charge and decontaminate automatically. The status of the devices can be checked out in real time behind-the-scenes, which is both worry-free and reliable. Today, let’s speak with our overseas buddies about how valuable this “Smart Little Supervisor” is and what useful troubles it can help places solve.
I.One set of cabinets can manage rental and return, administration, billing, and promo all
The core of the self-service tour guide rental cabinet is to “automate solutions”. From vacationers leasing devices to places handling it, the whole process does not require human intervention. Every feature strikes the discomfort factor:
( 1) 30-second leasing and return, vacationers don’t need to wait
One of the most frustrating thing for overseas vacationers is queuing. In the past, leasing an audio guide tool, discovering the home window, completing the information and waiting on change, the whole process would certainly take more than 10 mins. Throughout the height period, they even had to wait in a long line. Self-service tour guide rental cabinets are much quicker: Vacationers walk up to the cabinet, click a few times on the screen, check the code to pay the deposit, and the equivalent area will certainly pop open with a “pop”. They can take the devices and leave. The entire process takes less than 30 secs. It’s simpler to return. Just place the devices right into the vacant area at random, and the system will automatically identify it. The deposit will be reimbursed to the account immediately without waiting on the team to verify.
A European gallery used to have lengthy lines at its hands-on Windows each day. Nonetheless, after the introduction of rental cabinets, the typical time vacationers invest leasing devices has actually gone down from 12 mins to 30 secs. Throughout peak period, no one has actually grumbled regarding not being able to rent out devices any longer. Numerous independent vacationers have actually provided feedback: “We got to the breathtaking spot in the early hours of the early morning and thought we could not rent out any kind of devices. We didn’t anticipate that the cabinets could be utilized 24 hr a day. It’s so practical.”
( 2) Real-time watching of devices standing without the need for hands-on stock checks
For overseas places, handling loads and even thousands of navigating tools is also stressful: in the past, individuals needed to examine one by one where the tools were, whether they were powered on, and whether they had been rented out. Taking stock once would certainly take an entire day, and blunders were always made. The self-service tour guide rental cabinet is equipped with an Internet of Things module. The standing of each tool can be transferred to the background in real time– which one is charging in the stockroom, which one has been rented out, and which one has low battery and needs upkeep. All these can be plainly seen by opening a mobile phone or computer, without the need for hands-on confirmation.
For example, throughout the peak period of a specific overseas breathtaking place, the rental cabinets at the entry were always fully scheduled as shown in the background. The operation team quickly moved devices from various other areas to make up for it, making sure that no vacationers were left still. Based on the data, it was discovered that the weekend afternoon is the peak rental period. For that reason, the devices was totally charged and sterilized ahead of time to guarantee that the service chain would not be interfered with throughout the peak hours. This electronic monitoring has decreased the inventory time from half a day to 5 mins, and the administration efficiency has actually straight boosted tenfold.
( 3) Automatic charging + disinfection, sanitary and stress-free
The audio guide devices is used loads of times a day. Charging and decontaminating it are one of the most demanding jobs: in the past, the team needed to plug in the billing cable televisions one by one, and after charging, they needed to wipe it with alcohol, which was time-consuming and vulnerable to leak. The self-service tour guide rental cabinet is furnished with a billing function. When the device is positioned in the compartment, the get in touches with will automatically link. When taken out, it will certainly be totally billed and there is no need to by hand plug in the cords. The high-end design also comes with ultraviolet disinfection. After the devices is returned, the area will automatically turn on the ultraviolet sterilization function and only transform it off after the sanitation is completed, absolutely attaining “someone, one device, one disinfection”.
After a breathtaking place in Southeast Asia set up cabinets with disinfection functions, vacationers have never ever whined about the devices being unclean again. Specifically after the pandemic, numerous vacationers particularly claimed, “We only risked to utilize them after seeing the disinfection function. We really feel especially comfortable.” For the operation team, there is no demand to wait in line daily to charge and tidy the devices. The saved time can be utilized to do even more vital things.
( 4) The display can also act as a “marketing display”, promoting breathtaking areas at the same time
The display of the rental cabinet is not just an operation interface yet likewise functions as a marketing window: when no one rents out the devices, the display will continuously show the location’s scenic tour map, intros to vital exhibits, occasion prenotices, and also neighborhood social video clips. For instance, in the rental cabinets of the British Museum, high-definition images and brief descriptions of the museum’s prizes are presented. Numerous visitors want to rent out the devices for more information after seeing them. The cabinets in overseas exhibition halls will present the highlights of the company’s products. Visitors will certainly have a perception of the products before they also begin their check out.
For overseas vacationers, this is an excellent channel to learn more about the places For the place, it is equivalent to having an extra cost-free billboard, which subconsciously improves the brand photo.
II.It minimizes prices and improves experience, making it very appropriate for overseas places.
Compared to conventional hands-on leasing, the advantages of self-service tour guide rental cabinets are as well noticeable, especially appropriate for the needs of overseas places:
( 1) Conserve on labor costs and no demand for supervision 24 hr a day
The labor price overseas is high. In the past, when leasing devices, 2 to 3 individuals needed to be designated to stand guard at the home window, and they likewise needed to look after billing and disinfection. The yearly wage alone was fairly a great deal. Self-service tour guide rental cabinets operate 24 hr a day without human treatment. One cabinet can do the job of 3 individuals, liberating individuals up to do more hands-on tasks such as directing vacationers and supplying emergency situation services.
There is a 5A-level overseas breathtaking area. After introducing 10 rental cabinets, it has actually conserved over 200,000 United States dollars in labor prices each year and can offer 24-hour service. The variety of visitors has actually boosted by 40% compared to previously. It is more affordable for little and medium-sized places. There is no demand to add even more individuals, and the service ability is straight enhanced.
(2) It can meet the needs of overseas vacationers, and there is no worry with language repayment
Overseas vacationers come from various countries. Language obstacles and different settlement methods are significant issues. The self-service tour guide rental cabinet sustains 8 generally made use of languages. Vacationers can switch over to their indigenous language by just touching the display, and the procedure interface is understandable at a look. Repayment is also versatile. Whether it’s wechat, Alipay, VISA or MasterCard charge card, the deposit can be paid efficiently without the requirement to trade money.
There was a breathtaking place in the Middle East where several vacationers couldn’t rent out devices due to the minimal settlement methods. After changing to rental cabinets, it now supports global charge card repayments and allows vacationers that talk minor languages to change to Arabic user interfaces. Consequently, the rental price has actually enhanced by 50%. Vacationer comments: “There’s no requirement to connect with the team. I can manage it by myself. There’s no language stress. It’s so comfortable.”
( 3) The devices is not susceptible to harm and can be utilized for a longer time
Audio guide devices is regularly utilized overseas. In the past, it was typically placed or taken around delicately, and it prevailed for it to get dropped or bumped. The price of upkeep and substitute was high. The areas of the self-guided excursion leasing cabinets are sealed, so the devices positioned inside will not be bumped. When returning, the system will certainly also automatically check the look of the devices. If there is any type of damages, it will immediately notify the driver, enabling timely repair service and lowering losses.
Information shows that after using rental cabinets, the devices damage price dropped from 15% to 3%, the service life was extended by 2 to 3 years, and a substantial amount of money was saved money on devices substitute. A gallery used to repair 10 tools every half a year. After using rental cabinets, only one item breaks down in a year. The operation team no more has to keep an eye on the devices repair work regularly.
( 4) It can additionally make even more cash and enhance the brand photo
Self-service tour guide rental cabinets are not just service devices but likewise can assist places make even more rental income. Particularly during peak periods, loads or perhaps hundreds of them can be rented out in a solitary day. The gathered revenue is significant. Furthermore, the cabinet has a very technological appearance. Printed with the place’s logo or distinct patterns, it looks particularly expert and can improve the high-end picture of the location.
After a certain venture’s overseas manufacturing facility exhibition hall embraced custom-made rental cabinets, it not just gained added income via leasing yet likewise made visiting partners feel that “also the audio guide devices is so intelligent, the venture’s stamina must be solid”, indirectly aiding to boost the desire to work together.
III. It can be adjusted to any location.
Self-service tour guide rental cabinets are particularly flexible and can be used in galleries, breathtaking areas and venture exhibition halls overseas. We also have numerous sensible cases:
( 1) Museums/Art Galleries: Assist site visitors delight in extensive exhibitions
There are lots of displays in overseas galleries, and it is very easy for vacationers to not comprehend them when they check out by themselves. The rental cabinet is positioned at the entrance. Vacationers can rent out a device and discuss it anywhere they go, enabling them to clearly listen to the tales behind the social antiques. The rental cabinets at the British Museum will likewise readjust their products according to the exhibit locations. The Egyptian exhibit location has descriptions in Egyptian, while the Chinese exhibit location has descriptions in Chinese. Visitors can select the language they are familiar with, increasing their exhibit experience.
( 2) Exterior breathtaking areas: Free exploration without obtaining lost
Overseas breathtaking places are substantial in location and have intricate paths. Vacationers seeing by themselves are susceptible to getting shed. At the entry and the seeing platform, rental cabinets are placed. After vacationers rent out the devices, they can not only listen to descriptions however also view electronic maps, understanding where they are and which method to go. The Tianmu Lake Scenic Area in Jiangsu Province has placed rental cabinets by the lake. When vacationers get worn out from walking, they can return the devices quickly and flexibly. No person whines regarding “not having the ability to find the way” any longer.
( 3) Venture Exhibit Hall: Specialist function is effortless
Overseas ventures can not send tour guides daily when obtaining customers for check outs. The devices in the rental cabinet is pre-stored with descriptions of the business’s background and product technology. When customers rent it themselves to look, the overviews can concentrate on responding to specialist inquiries, and the function performance is much higher. After the overseas exhibition hall adopted the rental cabinets, customers have a higher level of freedom when seeing, a deeper understanding of the items, and smoother cooperation settlements.
( 4) Short-lived Tasks: Express pick-up service
For short-term occasions such as overseas worldwide conferences and exhibitions, rapid directed scenic tour services are required. The rental cabinet does not need complex installation. Just plug it in after opening up the box and it can be utilized. After the event, it can be eliminated directly without affecting the subsequent use of the location. At an international seminar of the Shanghai Partnership Organization, rental cabinets were used. Representatives from various nations might rent out the devices at any time to listen to the descriptions. It was also extremely hassle-free for them to leave after the occasion. The organizers claimed, “It’s far more convenient than finding a momentary guide.”
IV.What Can We provide for Overseas Places? Do not worry about the innovation
Several overseas places are stressed that they “don’t know how to set up” or “no one will certainly fix them when they break down”. In fact, we supply full-process solutions, handling everything from personalization to after-sales for you:
( 1) Personalized according to your requirements
You can personalize what language user interface you want, which payment methods are supported, and what patterns you wish to publish on the cabinet’s look. As an example, if the Center East location requires an Arabic user interface, we will assist you include it. For the cabinets in the breathtaking area that require to be water-proof and sun-proof, we pick the unique materials for customers. If a company wishes to print a LOGO, it can additionally properly replicate it.
( 2) International after-sales service, no demand to panic if issues happen
If the devices breaks down overseas, you can contact the neighborhood participating service point for repair work or send it back to us. It will be fixed and returned within 10 functioning days. If it is urgently needed, we can likewise send the extra devices initially to avoid postponing the reception. 24-hour online technical support is available. Despite which country you are in, do not hesitate to call or send a video message at any moment. Our technicians will certainly guide you step by step to address the troubles.
( 3) We will certainly assist you execute the whole chain
We will send somebody to set up and debug on-site, teaching your group how to use the back-end and exactly how to maintain it. They will also supply you operational suggestions, such as where to rent out cabinets quickly and exactly how to optimize solutions through data, so you don’t have to figure it out by yourself.
( 4) Versatile cooperation and no waste of money
If your spending plan is large, purchase; if it’s small, rental fee. Rent cabinets during peak periods to manage the top duration and return them during off-peak seasons. Little places can likewise be operated in a joint venture. There’s no requirement to invest a huge sum of money initially. As soon as the cash is made, it can be separated. Do as it is cost-effective as possible.
Verdict: Allow clever gadgets aid overseas places save effort
Nowadays, overseas places are all going after smart operation. Self-service tour guide rental cabinets are the most practical “assistants”– they enable vacationers to rent out gadgets faster and use it more comfortable, make it much easier and less costly for the operation team to manage the devices, and likewise enhance the image of the location at the same time.
For 18 years, at Yingmi, we have actually been aiming to make our tour guide solutions simpler. If you are still bothered by the rental management of audio guide devices, you may also try the self-service tour guide rental cabinet. Let it help you maximize your operational performance and use the conserved time and energy to enhance the visitor experience.
FAQ:
1.How secure is the payment process?
All transactions are encrypted and processed through secure payment gateways. No sensitive financial information is stored in the cabinet system.
2.Can the audio guide devices be used by children or elderly visitors?
Yes, the devices are user-friendly with intuitive touchscreen instructions and optional audio assistance. The interface is designed to be accessible for all age groups.
3.What happens if a device is lost or damaged?
The deposit system helps cover minor damages. For lost or severely damaged devices, the system will alert the operator immediately, and replacement procedures can be initiated promptly.
4.Is there a limit to how many devices can be rented at once?
Yes, to ensure availability for all visitors, each user can rent up to 2 devices per transaction. Group bookings can be arranged in advance.
5.How often is the audio guide content updated?
Content can be updated remotely via the cloud-based management system. Venues can add new tours, languages, or promotional materials at any time.