Friends that are participated in abroad social tourist and exhibit hall operation have to have all been troubled by the rental issue of tour guide tools: there are long lines up of visitors before the manual Windows, and some people leave in a hurry without having the ability to rent out one in time. When it was shutting time, there were still vacationers holding the tools and not able to locate a location to return it. Daily after job, I need to by hand charge and disinfect the devices. Not only do I work till twelve o’clock at night, however I’m also constantly stressed over which one I could miss out on. At the end of the month, when we evaluate the devices, it’s either missing out on or the battery degree is wrong, and the accounts do not match up either. These irritating issues not only cheapen the visitors’ experience however likewise break the operation team.
In fact, all these issues can be solved by a collection of self-service tour guide rental cabinets. We, Yingmi, have actually been participated in the manufacturing of interpretation devices for 18 years. We have helped over 6,000 areas worldwide implement this system, from the British Gallery to the Taihu Lake Scenic Location in Suzhou, and the feedback has actually been specifically positive. It does not call for human supervision. Vacationers can lease and return the tools on their own. It can also charge and disinfect instantly. The condition of the devices can be checked out in real time behind-the-scenes, which is both stress-free and efficient. Today, let’s talk with our overseas buddies about just how valuable this “Smart Little Supervisor” is and what functional problems it can aid venues fix.
I.One collection of cabinets can take care of rental and return, monitoring, billing, and promotion all
The core of the self-service tour guide rental cabinet is to “automate services”. From visitors renting out devices to locations handling it, the entire procedure does not call for human intervention. Every function strikes the pain factor:
( 1) 30-second service and return, visitors do not have to wait
The most frustrating thing for overseas vacationers is queuing. In the past, leasing a tour guide device, locating the window, filling out the information and awaiting change, the whole process would take more than 10 mins. During the top period, they even needed to wait in a long queue. Self-service tour guide rental cabinets are much quicker: Travelers approach the cabinet, click a couple of times on the display, scan the code to pay the down payment, and the matching compartment will certainly pop open with a “pop”. They can take the tools and leave. The entire process takes less than 30 secs. It’s simpler to return. Just position the tools into the vacant area randomly, and the system will instantly determine it. The down payment will certainly be reimbursed to the account instantly without waiting on the team to validate.
A European gallery used to have long lines up at its manual Windows on a daily basis. Nonetheless, after the introduction of rental cabinets, the typical time visitors spend leasing devices has dropped from 12 mins to 30 secs. Throughout peak period, nobody has grumbled about not being able to rent out devices any longer. Many independent travelers have provided responses: “We reached the beautiful area in the early hours of the early morning and believed we could not rent out any kind of devices. We didn’t anticipate that the cabinets could be utilized 24-hour a day. It’s so practical.”
( 2) Real-time viewing of tools condition without the need for manual inventory checks
For overseas places, taking care of dozens or even hundreds of navigating gadgets is also laborious: in the past, individuals needed to examine individually where the gadgets were, whether they were powered on, and whether they had been rented out. Taking stock as soon as would certainly take an entire day, and mistakes were always made. The self-service tour guide rental cabinet is furnished with an Internet of Points component. The standing of each tool can be sent to the background in real time– which one is charging in the warehouse, which one has been rented out, and which one has reduced battery and requires maintenance. All these can be plainly seen by opening a mobile phone or computer system, without the demand for hand-operated verification.
For example, during the peak season of a particular overseas beautiful place, the rental cabinets at the entrance were constantly totally booked as received the background. The operation team immediately transferred tools from various other locations to make up for it, guaranteeing that no vacationers were left still. Based on the data, it was discovered that the weekend afternoon is the peak rental period. Consequently, the tools was totally billed and decontaminated beforehand to make sure that the solution chain would certainly not be interfered with during the peak hours. This digital management has decreased the inventory time from half a day to five minutes, and the monitoring performance has straight increased tenfold.
( 3) Automatic charging + disinfection, hygienic and worry-free
The tour guide tools is used loads of times a day. Charging and decontaminating it are one of the most laborious jobs: in the past, the staff needed to connect in the billing wires individually, and after charging, they needed to clean it with alcohol, which was taxing and susceptible to leak. The self-service tour guide rental cabinet is furnished with a billing function. Once the gadget is put in the compartment, the contacts will instantly attach. When secured, it will be fully charged and there is no requirement to by hand plug in the cable televisions. The premium version also includes ultraviolet disinfection. After the tools is returned, the compartment will immediately turn on the ultraviolet sterilization feature and just transform it off after the sterilization is completed, absolutely accomplishing “a single person, one machine, one disinfection”.
After a picturesque place in Southeast Asia set up cabinets with disinfection features, vacationers have never ever complained about the tools being filthy once more. Especially after the pandemic, several vacationers particularly claimed, “We just attempted to use them after seeing the disinfection function. We feel specifically safe.” For the operation team, there is no need to wait in line everyday to bill and tidy the tools. The conserved time can be made use of to do even more crucial points.
( 4) The display can also function as a “promotional screen”, promoting picturesque spots at the same time
The display of the rental cabinet is not just an operation interface yet additionally acts as an advertising home window: when no one rents out the tools, the display will continuously present the place’s trip map, intros to key exhibitions, event prenotices, and also regional social videos. For instance, in the rental cabinets of the British Gallery, high-definition photos and brief descriptions of the gallery’s prizes are shown. Several site visitors want to rent out the tools to find out more after seeing them. The cabinets in overseas exhibition halls will certainly present the highlights of the firm’s items. Site visitors will have an impact of the items prior to they also start their check out.
For overseas vacationers, this is an excellent channel to find out about the places For the place, it is equivalent to having an additional cost-free signboard, which subconsciously improves the brand image.
II.It reduces expenses and improves experience, making it extremely appropriate for overseas venues.
Contrasted to typical hand-operated leasing, the advantages of self-service tour guide rental cabinets are too noticeable, specifically suitable for the requirements of overseas places:
( 1) Save money on labor costs and no demand for supervision 24-hour a day
The labor price overseas is high. In the past, when renting out tools, 2 to 3 people had to be designated to stand guard at the home window, and they likewise had to look after charging and disinfection. The yearly wage alone was quite a whole lot. Self-service tour guide rental cabinets run 24-hour a day without human intervention. One cabinet can do the task of 3 individuals, freeing people up to do more manual tasks such as directing vacationers and supplying emergency situation solutions.
There is a 5A-level overseas beautiful area. After presenting 10 rental cabinets, it has actually saved over 200,000 US dollars in labor prices each year and can provide 24-hour service. The number of visitors has raised by 40% compared to in the past. It is extra cost-efficient for little and medium-sized venues. There is no demand to add even more people, and the service ability is directly enhanced.
( 2) It can satisfy the needs of overseas vacationers, and there is no worry with language repayment
Overseas vacationers come from various nations. Language barriers and various settlement techniques are major issues. The self-service tour guide rental cabinet sustains 8 typically used languages. Vacationers can switch over to their indigenous language by just touching the screen, and the procedure user interface is understandable at a glimpse. Repayment is also versatile. Whether it’s wechat, Alipay, VISA or MasterCard bank card, the down payment can be paid efficiently without the demand to trade money.
There was a beautiful spot in the Middle East where lots of vacationers could not lease tools because of the minimal payment techniques. After changing to rental cabinets, it now sustains international bank card repayments and allows vacationers who talk small languages to switch to Arabic user interfaces. Consequently, the rental price has actually raised by 50%. Visitor feedback: “There’s no need to communicate with the team. I can manage it by myself. There’s no language pressure. It’s so comfortable.”
( 3) The tools is not susceptible to damage and can be utilized for a longer time
Tour guide devices is frequently used overseas. In the past, it was often placed or taken about delicately, and it prevailed for it to get gone down or bumped. The price of upkeep and substitute was high. The areas of the self-guided excursion leasing cabinets are sealed, so the devices put within will certainly not be bumped. When returning, the system will also immediately inspect the appearance of the tools. If there is any kind of damages, it will quickly signal the driver, enabling timely repair service and reducing losses.
Data reveals that after utilizing rental cabinets, the tools damages price went down from 15% to 3%, the life expectancy was extended by 2 to 3 years, and a considerable quantity of cash was saved on tools substitute. A gallery used to repair 10 devices every half a year. After making use of rental cabinets, just one item breaks down in a year. The operation team no more needs to watch on the tools fixings regularly.
( 4) It can additionally earn even more cash and improve the brand name picture
Self-service tour guide rental cabinets are not just service devices however also can help venues earn even more rental income. Especially during peak seasons, loads and even hundreds of them can be rented out in a solitary day. The built up revenue is considerable. Additionally, the cabinet has a very technological look. Printed with the place’s logo or unique patterns, it looks particularly expert and can enhance the premium picture of the location.
After a certain business’s overseas manufacturing facility exhibit hall adopted personalized rental cabinets, it not just made additional earnings through service yet also made visiting companions really feel that “also the tour guide devices is so intelligent, the venture’s toughness needs to be strong”, indirectly helping to boost the desire to collaborate.
III. It can be adjusted to any kind of venue.
Self-service tour guide rental cabinets are particularly versatile and can be utilized in galleries, beautiful spots and business event halls overseas. We likewise have lots of sensible situations:
( 1) Museums/Art Galleries: Help visitors delight in comprehensive exhibits
There are numerous exhibits in overseas galleries, and it is very easy for vacationers to not understand them when they check out by themselves. The rental cabinet is placed at the entryway. Vacationers can rent out a gadget and discuss it anywhere they go, allowing them to clearly hear the tales behind the cultural antiques. The rental cabinets at the British Museum will also adjust their contents according to the exhibition locations. The Egyptian exhibit location has descriptions in Egyptian, while the Chinese exhibit area has summaries in Chinese. Site visitors can choose the language they know with, increasing their event experience.
( 2) Exterior beautiful spots: Free expedition without getting shed
Overseas beautiful areas are huge in location and have complex routes. Vacationers visiting on their own are vulnerable to obtaining lost. At the entryway and the viewing platform, rental cabinets are placed. After vacationers rent out the tools, they can not just pay attention to descriptions however likewise watch digital maps, knowing where they are and which way to go. The Tianmu Lake Scenic Area in Jiangsu Province has placed rental cabinets by the lake. When vacationers get tired from strolling, they can return the tools quickly and flexibly. Nobody grumbles regarding “not having the ability to locate the way” any longer.
( 3) Business Event Hall: Expert function is easy and easy
Overseas business can not send out tour guides daily when obtaining customers for sees. The devices in the rental cabinet is pre-stored with summaries of the firm’s background and item innovation. When clients rent it themselves to look, the guides can concentrate on addressing professional concerns, and the reception performance is a lot greater. After the overseas exhibition hall adopted the rental cabinets, clients have a greater degree of autonomy when going to, a deeper understanding of the products, and smoother teamwork arrangements.
( 4) Short-lived Tasks: Express pick-up service
For short-term occasions such as overseas international meetings and events, rapid guided tour services are needed. The rental cabinet does not need complex installation. Just plug it in after opening up the box and it can be utilized. After the occasion, it can be gotten rid of directly without influencing the subsequent usage of the place. At a worldwide seminar of the Shanghai Collaboration Company, rental cabinets were made use of. Reps from different countries might rent out the tools any time to pay attention to the descriptions. It was likewise very practical for them to leave after the event. The coordinators claimed, “It’s a lot more hassle-free than finding a temporary overview.”
IV.What Can We do for Overseas Places? Do not bother with the technology
Many overseas places are stressed that they “do not recognize just how to mount” or “no one will certainly fix them when they break down”. Actually, we provide full-process solutions, dealing with every little thing from personalization to after-sales for you:
( 1) Customized according to your requirements
You can personalize what language interface you desire, which repayment approaches are sustained, and what patterns you wish to publish on the cabinet’s appearance. For example, if the Center East location needs an Arabic user interface, we will certainly assist you include it. For the cabinets in the beautiful location that require to be water resistant and sun-proof, we choose the unique products for customers. If a firm intends to publish a LOGO DESIGN, it can also accurately duplicate it.
( 2) Worldwide after-sales service, no requirement to panic if issues occur
If the tools breaks down overseas, you can speak to the regional participating service point for repair work or send it back to us. It will be fixed and returned within 10 working days. If it is quickly needed, we can additionally send the extra tools initially to prevent delaying the function. 24-hour online technological support is readily available. Despite which country you are in, feel free to call or send a video clip message at any moment. Our professionals will certainly direct you detailed to take care of the issues.
( 3) We will certainly help you implement the entire chain
We will send out a person to install and debug on-site, teaching your team how to make use of the back-end and exactly how to keep it. They will additionally provide you functional recommendations, such as where to lease cabinets promptly and exactly how to maximize services via information, so you don’t need to figure it out by yourself.
( 4) Adaptable collaboration and no waste of money
If your spending plan is large, buy; if it’s small, rental fee. Lease cabinets during peak seasons to manage the peak period and return them during off-peak periods. Little venues can also be run in a joint venture. There’s no demand to invest a huge sum of money initially. Once the money is made, it can be separated. Do as it is affordable as feasible.
V.Final thought: Allow clever tools help overseas venues conserve initiative
Nowadays, overseas venues are all seeking intelligent operation. Self-service tour guide rental cabinets are one of the most useful “assistants”– they enable vacationers to rent out devices faster and use it much more protected, make it easier and much less costly for the operation group to manage the devices, and additionally boost the image of the place at the same time.
For 18 years, at Yingmi, we have been making every effort to make our tour guide services less complex. If you are still bothered by the rental management of tour guide tools, you may also try the self-service tour guide rental cabinet. Let it help you maximize your functional performance and utilize the saved energy and time to enhance the visitor experience.
FAQ:
1.What happens if the cabinet runs out of devices?
The system sends real-time alerts to the operations team when inventory is low, and devices can be replenished promptly. Historical data also helps predict demand patterns.
2.Can visitors use their own headphones with the audio guide?
Yes, the devices include a standard 3.5mm headphone jack and are also Bluetooth-enabled for wireless headphones.
3.Is training required for venue staff to use the system?
Basic training is provided during installation, and we offer ongoing online support. The backend is designed to be intuitive and user-friendly.
4.How are software updates handled?
Updates are delivered automatically over the air (OTA) and do not require manual intervention. Venues can schedule updates during off-hours to avoid disruption.
5.Can the cabinet be branded with our venue’s design?
Yes, we offer full customization of the cabinet exterior, including color, logo, and graphics to match your venue’s branding.