Pals that are engaged in abroad cultural tourist and event hall operation need to have all been troubled by the rental problem of audio guide devices: there are lengthy lines of vacationers in front of the manual Windows, and some individuals leave swiftly without having the capacity to rent one in time. When it was closing time, there were still travelers holding the tools and unable to find a place to return it. Each day after work, I have to manually bill and decontaminate the tools. Not only do I work until twelve o’clock at night, however I’m likewise always bothered about which one I might miss. At the end of the month, when we take stock of the tools, it’s either missing or the battery level is incorrect, and the accounts don’t compare either. These troublesome issues not only cheapen the vacationers’ experience but also damage the operation group.
In fact, all these issues can be resolved by a set of self-service tour guide rental cabinets. We, Yingmi, have actually been participated in the production of analysis tools for 18 years. We have actually assisted over 6,000 places globally apply this system, from the British Gallery to the Taihu Lake Scenic Area in Suzhou, and the comments has been specifically favorable. It does not require human supervision. Vacationers can lease and return the tools by themselves. It can additionally charge and sanitize instantly. The standing of the tools can be seen in real time in the background, which is both worry-free and effective. Today, let’s talk with our overseas buddies regarding exactly how helpful this “Smart Little Manager” is and what practical troubles it can help places address.
I.One collection of cabinets can take care of rental and return, administration, charging, and promotion all
The core of the self-service tour guide rental cabinet is to “automate solutions”. From vacationers leasing tools to places managing it, the whole process does not need human intervention. Every function hits the discomfort point:
( 1) 30-second leasing and return, vacationers don’t have to wait
One of the most irritating thing for overseas vacationers is queuing. In the past, renting an audio guide tool, locating the window, filling out the info and waiting for change, the entire process would certainly take more than 10 mins. During the peak season, they even had to wait in a long queue. Self-service tour guide rental cabinets are much quicker: Vacationers approach the cabinet, click a few times on the screen, check the code to pay the deposit, and the corresponding area will certainly pop open with a “pop”. They can take the tools and leave. The entire process takes less than 30 seconds. It’s simpler to return. Simply put the tools right into the vacant compartment at random, and the system will immediately recognize it. The deposit will be reimbursed to the account instantly without waiting on the personnel to validate.
A European gallery made use of to have long lines at its hand-operated Windows daily. Nonetheless, after the introduction of rental cabinets, the typical time vacationers invest renting tools has actually gone down from 12 mins to 30 seconds. During peak period, no person has actually grumbled about not being able to rent tools any longer. Numerous independent tourists have actually supplied feedback: “We reached the beautiful spot in the early hours of the morning and thought we could not rent any type of tools. We really did not expect that the cabinets could be used 24 hours a day. It’s so convenient.”
( 2) Real-time watching of tools condition without the demand for manual stock checks
For overseas places, managing dozens or perhaps thousands of navigating gadgets is as well stressful: in the past, individuals needed to examine one by one where the gadgets were, whether they were powered on, and whether they had actually been rented out. Taking stock as soon as would take an entire day, and blunders were constantly made. The self-service tour guide rental cabinet is geared up with an Internet of Things component. The problem of each tool can be transferred to the history in real time– which one is billing in the stockroom, which one has been rented out, and which one has reduced battery and needs upkeep. All these can be clearly seen by opening up a smart device or computer, without the need for manual confirmation.
For instance, throughout the peak season of a particular overseas breathtaking place, the rental cabinets at the entrance were always fully reserved as displayed in the background. The operation team quickly moved tools from other locations to compensate for it, ensuring that no vacationers were left still. Based upon the information, it was discovered that the weekend break afternoon is the peak rental duration. Therefore, the tools was fully charged and decontaminated beforehand to make certain that the service chain would not be interfered with during the peak hours. This digital monitoring has decreased the inventory time from half a day to five mins, and the management efficiency has actually directly raised tenfold.
( 3) Automatic billing + disinfection, hygienic and carefree
The audio guide tools is utilized dozens of times a day. Charging and sanitizing it are the most tiresome jobs: in the past, the team needed to plug in the billing wires individually, and after billing, they needed to clean it with alcohol, which was taxing and vulnerable to leakage. The self-service tour guide rental cabinet is equipped with a billing feature. Once the device is positioned in the compartment, the get in touches with will instantly attach. When taken out, it will be totally billed and there is no need to by hand plug in the cable televisions. The premium model also features ultraviolet disinfection. After the tools is returned, the compartment will automatically turn on the ultraviolet sanitation function and just turn it off after the sanitation is finished, genuinely attaining “someone, one device, one disinfection”.
After a breathtaking area in Southeast Asia set up cabinets with disinfection functions, vacationers have actually never ever grumbled about the tools being filthy once more. Particularly after the pandemic, many vacationers especially stated, “We only attempted to use them after seeing the disinfection feature. We really feel particularly at ease.” For the operation team, there is no requirement to wait in line each day to charge and tidy the tools. The conserved time can be used to do more vital points.
( 4) The screen can additionally work as a “marketing screen”, advertising beautiful spots at the same time
The screen of the rental cabinet is not simply an operation interface but likewise serves as a marketing window: when no one leases the tools, the screen will continuously display the venue’s trip map, intros to key displays, event prenotices, and also neighborhood cultural video clips. For example, in the rental cabinets of the British Gallery, high-def photos and brief summaries of the museum’s treasures are displayed. Several site visitors wish to rent the tools to find out more after seeing them. The cabinets in overseas event halls will certainly present the highlights of the firm’s items. Site visitors will certainly have an impact of the items before they even start their browse through.
For overseas vacationers, this is a terrific network to discover the places For the location, it amounts to having an added totally free billboard, which automatically improves the brand picture.
II.It reduces costs and boosts experience, making it extremely suitable for overseas places.
Compared to conventional manual service, the benefits of self-service tour guide rental cabinets are as well obvious, particularly ideal for the needs of overseas places:
( 1) Minimize labor prices and no requirement for guidance 24 hours a day
The labor expense overseas is high. In the past, when renting tools, 2 to 3 individuals needed to be assigned to stand guard at the home window, and they also needed to look after billing and disinfection. The yearly wage alone was fairly a great deal. Self-service tour guide rental cabinets run 24 hours a day without human treatment. One cabinet can do the work of 3 people, releasing people as much as do even more hand-operated tasks such as guiding vacationers and giving emergency solutions.
There is a 5A-level overseas breathtaking area. After introducing 10 rental cabinets, it has actually saved over 200,000 US bucks in labor expenses each year and can offer 24-hour solution. The number of visitors has raised by 40% compared to before. It is a lot more cost-effective for tiny and medium-sized places. There is no requirement to add more people, and the solution capability is straight enhanced.
( 2) It can satisfy the needs of overseas vacationers, and there is no problem with language repayment
Overseas vacationers originate from various countries. Language barriers and different payment methods are significant issues. The self-service tour guide rental cabinet supports 8 commonly used languages. Vacationers can switch over to their native language by just tapping the screen, and the operation interface is understandable at a glimpse. Repayment is also adaptable. Whether it’s wechat, Alipay, VISA or MasterCard charge card, the deposit can be paid efficiently without the requirement to trade money.
There was a picturesque area in the Middle East where many vacationers could not rent tools due to the restricted settlement approaches. After switching to rental cabinets, it currently supports worldwide charge card payments and allows vacationers who talk small languages to switch to Arabic interfaces. Therefore, the rental price has raised by 50%. Traveler comments: “There’s no requirement to connect with the personnel. I can handle it by myself. There’s no language stress. It’s so comfy.”
( 3) The tools is not vulnerable to damages and can be utilized for a longer time
Audio guide tools is frequently utilized overseas. In the past, it was usually put or taken about casually, and it was common for it to obtain gone down or bumped. The price of maintenance and substitute was high. The compartments of the self-guided trip rental cabinets are secured, so the tools put within will certainly not be bumped. When returning, the system will likewise immediately check the appearance of the tools. If there is any damages, it will immediately inform the operator, allowing timely repair and reducing losses.
Information shows that after using rental cabinets, the tools damages rate dropped from 15% to 3%, the service life was expanded by 2 to 3 years, and a considerable quantity of money was saved on tools substitute. A gallery used to repair 10 items of equipment every half a year. After using rental cabinets, only one piece breaks down in a year. The operation group no longer needs to watch on the tools fixings constantly.
( 4) It can also earn even more money and boost the brand photo
Self-service tour guide rental cabinets are not only solution tools yet likewise can aid venues earn even more rental earnings. Especially during peak seasons, dozens and even hundreds of them can be rented out in a solitary day. The built up income is significant. Furthermore, the cabinet has an extremely technical appearance. Published with the venue’s logo or unique patterns, it looks specifically specialist and can enhance the premium photo of the location.
After a certain venture’s overseas factory event hall embraced tailored rental cabinets, it not just gained extra revenue with leasing yet also made visiting companions feel that “even the audio guide tools is so intelligent, the venture’s stamina should be solid”, indirectly assisting to enhance the readiness to coordinate.
III. It can be adapted to any location.
Self-service tour guide rental cabinets are especially versatile and can be made use of in museums, breathtaking spots and venture exhibition halls overseas. We likewise have numerous useful cases:
( 1) Museums/Art Galleries: Help site visitors appreciate thorough exhibits
There are several displays in overseas galleries, and it is simple for vacationers to not comprehend them when they check out by themselves. The rental cabinet is positioned at the entry. Vacationers can rent a gadget and talk about it anywhere they go, enabling them to plainly listen to the tales behind the cultural antiques. The rental cabinets at the British Gallery will certainly likewise change their materials according to the exhibit areas. The Egyptian exhibition location has descriptions in Egyptian, while the Chinese exhibit area has descriptions in Chinese. Site visitors can choose the language they know with, increasing their event experience.
( 2) Outside breathtaking spots: Free expedition without obtaining shed
Overseas picturesque places are large in area and have complicated paths. Vacationers checking out by themselves are prone to obtaining lost. At the entry and the seeing platform, rental cabinets are placed. After vacationers lease the tools, they can not only pay attention to descriptions yet also view digital maps, recognizing where they are and which method to go. The Tianmu Lake Scenic Area in Jiangsu Province has placed rental cabinets by the lake. When vacationers get tired from strolling, they can return the tools easily and flexibly. No person whines concerning “not being able to locate the means” any longer.
( 3) Venture Event Hall: Professional function is uncomplicated
Overseas ventures can not send out tour guides each day when receiving customers for brows through. The tools in the rental cabinet is pre-stored with descriptions of the business’s history and product innovation. When customers lease it themselves to look, the overviews can concentrate on answering specialist concerns, and the function effectiveness is a lot higher. After the overseas exhibition hall adopted the rental cabinets, customers have a greater degree of autonomy when going to, a much deeper understanding of the items, and smoother collaboration arrangements.
( 4) Short-lived Activities: Express pick-up solution
For temporary events such as overseas worldwide meetings and events, fast led scenic tour solutions are called for. The rental cabinet does not require complicated installation. Simply connect it in after opening up the box and it can be used. After the occasion, it can be gotten rid of directly without affecting the subsequent use of the location. At a global seminar of the Shanghai Partnership Company, rental cabinets were made use of. Agents from various nations might rent the tools at any moment to pay attention to the descriptions. It was also really hassle-free for them to leave after the occasion. The organizers claimed, “It’s far more convenient than discovering a temporary overview.”
IV.What Can We provide for Overseas Places? Don’t worry about the innovation
Numerous overseas places are fretted that they “do not understand exactly how to install” or “no person will repair them when they break down”. As a matter of fact, we supply full-process solutions, handling everything from customization to after-sales for you:
( 1) Customized according to your demands
You can customize what language interface you desire, which payment methods are supported, and what patterns you wish to publish on the cabinet’s look. For example, if the Middle East location calls for an Arabic user interface, we will certainly aid you add it. For the cabinets in the breathtaking location that need to be water-proof and sun-proof, we select the unique materials for customers. If a business wants to publish a LOGO, it can likewise precisely duplicate it.
( 2) International after-sales solution, no demand to panic if troubles occur
If the tools breaks down overseas, you can contact the local participating solution factor for repair service or send it back to us. It will certainly be repaired and returned within 10 working days. If it is urgently needed, we can also send the extra devices first to stay clear of delaying the function. 24-hour on the internet technical assistance is available. Despite which nation you are in, feel free to call or send out a video clip message at any time. Our professionals will certainly lead you detailed to deal with the troubles.
( 3) We will assist you carry out the whole chain
We will certainly send out somebody to install and debug on-site, educating your group just how to utilize the back-end and just how to preserve it. They will certainly additionally provide you operational suggestions, such as where to rent cabinets quickly and how to maximize solutions via data, so you do not need to figure it out on your own.
( 4) Flexible cooperation and no waste of cash
If your spending plan is huge, get; if it’s little, lease. Lease cabinets throughout peak seasons to manage the peak period and return them throughout off-peak periods. Tiny places can also be operated in a joint endeavor. There’s no requirement to invest a big sum of cash initially. Once the money is made, it can be divided. Do as it is economical as feasible.
Conclusion: Allow smart tools help overseas places conserve effort
Nowadays, overseas places are all pursuing intelligent procedure. Self-service tour guide rental cabinets are the most useful “assistants”– they enable vacationers to lease devices faster and use it extra comfortable, make it less complicated and less costly for the operation group to manage the tools, and also boost the image of the place at the same time.
For 18 years, at Yingmi, we have been striving to make our tour guide solutions easier. If you are still bothered by the rental management of audio guide tools, you can also try the self-service tour guide rental cabinet. Allow it assist you enhance your functional effectiveness and utilize the conserved time and energy to enhance the site visitor experience.
FAQ:
1.Can the system handle high traffic during holidays or events?
Yes, the cabinets are designed for high concurrency and can serve multiple users simultaneously. Real-time inventory tracking ensures devices are replenished as needed.
2.Are the audio guide devices compatible with hearing aids?
Yes, the devices support T-coil hearing aid compatibility and offer adjustable volume levels to accommodate different hearing needs.
3.How is user data privacy protected?
We comply with international data protection regulations. No personal data is stored beyond the transaction period, and all information is anonymized after the rental is completed.
4.Can the cabinets be integrated with existing ticketing or membership systems?
Yes, we offer API integration to connect with existing venue management systems, allowing for seamless user experiences and unified reporting.
5.What is the average lifespan of a rental cabinet?
With proper maintenance, our cabinets have a lifespan of 8–10 years. Regular software updates ensure continued compatibility and performance.