Many overseas friends who visit tourist attractions for the first time may have encountered such a trouble: they want to take advantage of the early morning when there are fewer people to go to Huangguoshu Waterfall to see the misty scenery, but when they arrive, they can’t find a guide who can speak English. During the holiday, I rented a tour guide and waited in line for half an hour but still didn’t get my turn. My originally planned itinerary was completely disrupted. When returning the equipment at last, I had to wait for the staff to check it for half a day, which delayed the time to go to the next scenic spot… These small matters may seem insignificant, but they particularly affect the mood of the trip.
As a brand that has been in the field of voice interpretation for 18 years, Yingmi Technology has always been thinking about how to help everyone solve these problems. The self-service rental cabinets for scenic spots we have launched are designed to enable overseas friends to visit scenic spots in China without being held back by these cumbersome matters. They can truly walk at their own pace and fully experience the stories behind each scenic spot – this is the true “freedom” that travel should have.
I.The troubles of visiting scenic spots in the past
When there are no self-guided Tours, overseas friends who want to have a good understanding of the scenic spots do indeed encounter all kinds of inconveniences. It’s not that the service is inadequate, but rather that the traditional approach simply can’t keep up with everyone’s flexible schedule.
Questions explained manually
Originally, everyone was looking forward to listening to some authentic cultural stories, but the actual experience often couldn’t keep up. Just like going to Huangguoshu Waterfall, many overseas friends deliberately get up early to see the waterfall in the morning mist. But when they arrive, they find that the guide doesn’t start work until 9 or 10 in the morning. They can only “watch the spectacle” of such a magnificent waterfall and have no idea about the ins and outs behind it – such as how the waterfall was formed and how Xu Xiake recorded it back then. There is also the issue of minority languages. Not all scenic spots can afford multilingual guides. For instance, friends from Eastern Europe or Southeast Asia, if they can’t find a guide in a language they are familiar with, can only rely on translation software to get by. If they want to gain a deeper understanding of cultural details, it’s basically impossible.
The process of renting tour guide equipment
That’s really time-consuming. Most overseas friends have tight schedules, possibly visiting several places in a single day. However, traditional equipment rental requires queuing, filling out forms, registering passports, and some even have to pay a cash deposit. During holidays, just queuing up takes about twenty to thirty minutes. I originally planned to visit the upstream waterfall group of Huangguoshu in the morning, but ended up spending all my time renting equipment. The rest of the itinerary can only be rushed. What’s even more frustrating is the maintenance of the devices, which all rely on manual cleaning and charging. Sometimes, the devices you get either have a screen full of fingerprints or have very little battery. They suddenly shut down halfway through your use. That kind of regret, only those who encounter it know.
Ultimately, these troubles stem from the fact that traditional services have failed to keep up with people’s demand for “playing however they want”. And our Yingmi self-service rental cabinets are precisely designed to solve these problems.
II.Yingmi self-service rental cabinets solve the trouble of visiting scenic spots
When we were designing this self-service rental cabinet, all we had in mind was “How to make it convenient for overseas friends to use”. From renting the equipment to using it and then returning it, every step is simplified as much as possible, just to prevent the process from taking up everyone’s time to enjoy the scenery.
Self-service rental cabinets are convenient
There’s no need to fill out a bunch of forms or wait in line for a long time. Just scan the code on the rental cabinet with your mobile phone, select the language you are familiar with – common languages like English, Japanese, and German are all available. Confirm the rental period, pay the fee, and the cabinet door will open automatically. Just take the audio guide and you can leave. It can be done in as fast as 30 seconds, even faster than buying a bottle of water in a supermarket. Moreover, we will place rental cabinets at convenient locations according to the routes of the scenic spots, such as the main entrance of Huangguoshu, the entrance of Tianxingqiao Scenic Area, and beside the tourist service center. Even if you want to rent one halfway through, you don’t have to make a special trip back.
The wireless audio guide is considerate
It has positioning and sensing functions. Wherever you go, it will follow. For instance, when you stand on the viewing platform at the front of the Huangguoshu Waterfall, it will automatically start to explain – from the formation principle of the waterfall, to the records made by Xu Xiake during his 1638 investigation, and its special feature that it is “the only one in the world that can be viewed from six directions”. The content is clear and not verbose, and it is all in the language you choose, so you don’t have to worry about not understanding at all. If you are particularly interested in something, for instance, if you want to know how scenic spots protect the ecological environment of waterfalls, you can simply enter the key words on the touch screen of the tour guide to find detailed information. Some devices also come with AR functions. By scanning the signboard of the waterfall, one can see the previous scenes – such as the way Xu Xiake stood in front of the waterfall to record in the past. At once, it feels much closer to history.
It is convenient to return the equipment
Whether you want to return the night view after viewing it in the early hours of the morning or change your route at the last minute, moving from the upstream of Huangguoshu to the downstream, as long as you find the nearest Yingmi rental cabinet, scan the code and you can return it. It can be used 24 hours a day. Moreover, the system will automatically calculate the cost. For instance, if you rent for 4 hours and actually use it for 3.5 hours, it will be calculated as 3.5 hours. After deducting the money, the deposit will be immediately refunded to your account – it supports commonly used payment methods overseas such as Visa and MasterCard. There is no need to wait for manual verification, nor is there any worry about the deposit not being refunded. After the equipment is returned, the cabinet will automatically disinfect with ultraviolet light and can also be charged. The next person to get it will definitely be a clean and fully charged device.
III.the Yingmi self-service rental cabinet is a great helper for scenic spots
In fact, this self-service rental cabinet not only saves tourists a lot of trouble, but is also a good helper for the scenic area. Nowadays, many scenic spots are thinking about how to enhance their international services, and our equipment can just be of great help.
In the past, the scenic area had to arrange for many people to collect money and register at the rental window, and also had to have someone specifically maintain the equipment. The labor cost was not low. Now that there are self-service rental cabinets, there is no need for so many window staff. These people can do more necessary things – such as guiding overseas tourists or patrolling the scenic area to ensure safety. The service is actually more in place.
The most crucial point is that these details can make overseas friends feel “valued”. For instance, multilingual explanations, AR experiences, and instant deposit refunds – these small things may seem insignificant, but they can make everyone feel the dedication of the scenic area. Just like after Huangguoshu Scenic Area adopted our equipment, many overseas tourists shared on social media platforms, saying, “There’s no need to queue up to rent equipment, and we can even search for the content we like by ourselves. This experience is much more comfortable than following a tour guide around.” When such word-of-mouth spreads, it will attract more overseas friends to come, which is particularly helpful for the international development of the scenic area.In fact, this self-service rental cabinet not only saves tourists a lot of trouble, but is also a good helper for the scenic area. Nowadays, many scenic spots are thinking about how to enhance their international services, and our equipment can just be of great help.
IV. Yingmi self-service rental cabinets help you understand culture
Yingmi has been engaged in the field of voice interpretation for 18 years. From the very beginning, it has always been committed to “letting culture transcend language and reach people’s hearts directly.” We are not merely selling equipment; rather, we aim to provide better services for scenic spots and help tourists understand the scenery.
So what we do is not just self-service rental cabinets, but a complete set of solutions. For instance, if some scenic spots are large in area, we will first conduct research to see where it is most convenient to place rental cabinets. Some scenic spots want to be equipped with wireless tour guides or QR code explanations. Our devices can also be seamlessly integrated to form a complete intelligent tour guide system. During installation, we will be responsible for debugging. Later on, there will be training and maintenance. The scenic area doesn’t need to worry about technical issues; just focus on using it well.
In the future, we still want to do better, such as adding more minority languages, so that friends from any country can hear familiar languages. For instance, based on everyone’s interests, we can recommend the content of the explanation. If you like history, we can tell more stories; if you prefer natural science, we can explain more principles. We just want technology to be “hidden behind” and culture to be “ahead”. Whether it’s the waterfalls of Huangguoshu or the streets and alleys of the ancient town, we hope that overseas friends can truly understand and like them.
Conclusion: Yingmi self-service Rental lockers make your trip go at a steady pace
In fact, the most precious thing about traveling is being able to enjoy every scenery at your own pace and slowly. Yingmi made this self-service rental cabinet with the aim of helping overseas friends get rid of those unnecessary troubles, so that everyone no longer has to queue up to rent equipment or worry about not understanding the explanations. They can now visit scenic spots with peace of mind and fully experience the landscapes and culture of China.
We look forward to working with more scenic spots to bring this convenient and considerate service to more people, so that every overseas friend who travels to China can encounter the scenery they like and understand the stories behind it – this is what smart tourism should be like and what Yingmi has always wanted to do. If you want to visit the scenic spots more freely, I recommend the Yingmi self-service rental Cabinet.